Palmen Buick GMC
Kenosha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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For many years Tim has been my go to guy at Palmen. When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a nail in the tire and fixed it right away and sent me on my way, I know I can always count on Tim . More
Professional as usual. Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty opt Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty option for my problem. More
Warmly greeted and immediately addressed, the staff was kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. More
Jason Garon is the best. Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair needed on my Envision. And a very rare problem of the air bag system on the passenger front seat electronic system stopped working. So not happy about that. Not rating the quality of work yet because the part had to be ordered therefore it has not been done yet. More
Jason is amazing at getting my Yukon in when needed. Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! More
Repeat customer but they sold me a car with crappy audio and refuse to make it right. Will not be continuing business with them for my next vehicle. Basically told me they know something is not right with t and refuse to make it right. Will not be continuing business with them for my next vehicle. Basically told me they know something is not right with the audio but there’s nothing they can do about it. More
They are all really nice and helpful to everyone and they do really good work and the mechanics do really good job when there working on the vehicles do really good work and the mechanics do really good job when there working on the vehicles More
The service tech was knowledgeable and efficient. I appreciated that he took the time to explain what he found and outlined solutions to fix the problem with my vehicle. They had no issue getting me I appreciated that he took the time to explain what he found and outlined solutions to fix the problem with my vehicle. They had no issue getting me in the day after I called and getting the work done promptly. More
I would highly recommend Palmen GMC to all. Juan and Alfonso are great to work with and are truly professional. I will purchase additional vehicles from Mr Juan Resendiz. Juan and Alfonso are great to work with and are truly professional. I will purchase additional vehicles from Mr Juan Resendiz. More