Palmen Buick GMC

We have had a very good experience every time we visited their store. Keep up the good work. their store. Keep up the good work. More

We trust Palmen with all of our service needs. They are very thorough and affordable They are very thorough and affordable More

I would say that the staff in the service center are knowledgeable. I would like to add that their customer service could be improved. This was my first time at this location, so I wasn’t sure what to e knowledgeable. I would like to add that their customer service could be improved. This was my first time at this location, so I wasn’t sure what to expect. However, when I arrived there was not clear direction as what I should do with my car. I left my car parked near one of the garage doors and entered into the office space. There, I stood waiting to be acknowledged my several staff for many minutes. It wasn’t until a technician came in questioning the positioning of my car that I was spoken to or given directions. I was then prompted to bring the car into the shop and it was at this point I had to wait another stint before being asked why I was there, being directed to the lead tech who was assigned my appointment. I don’t expect an exceptionally warm greeting when walking into a maintenance facility, but I would encourage there to be a heightened sense of awareness for a customer’s needs instead of tending to other personal matters (like having a non-work related conversation on the side). More

Great service every time I bring my car there. They always have it ready as promised in the time allotted. They always have it ready as promised in the time allotted. More

Excellent service with palmen gmc The staff at palmen very polite and understanding of your needs. very polite and understanding of your needs. More

Adam is a great salesman. There was no pressure to buy. My vehicle of interest he pulled it from outside lot. Adam had it waiting in show room. When I arrived the next day. M There was no pressure to buy. My vehicle of interest he pulled it from outside lot. Adam had it waiting in show room. When I arrived the next day. My Beautiful car was waiting for me to inspect, also to see if I liked it. Adam was very, Professional, knowledgeable, attentive to my needs with the process of purchasing a new car. He made sure I was comfortable every step of the way. Even had the car washed again after purchase. I called him two days later, I brought some fashion plates that I couldn’t put on. Yes Adam put them on for me. So he went above and beyond! If you need a honest salesman attentive to your car buying needs. please go to Adam. More

The service center was able to fix a problem that I had under warranty that another dealer wasn’t able to. Another dealer said it would take me 2 weeks to get in and then the part was on back order with no under warranty that another dealer wasn’t able to. Another dealer said it would take me 2 weeks to get in and then the part was on back order with no date. Palmen got my truck in next day and the part ordered a day after that. They updated me every step and I couldn’t say enough good things about them! More

Very pleasant experience. Professional and curtious service. The service performed was to quality expected and completed in a timely manner. Professional and curtious service. The service performed was to quality expected and completed in a timely manner. More

I am widowed, and it is important to me that I can trust a place to care for my vehicle. Honesty and reliability is essential to keep my vehicle safe. a place to care for my vehicle. Honesty and reliability is essential to keep my vehicle safe. More

My experience with the dealership has been positive. Brought in a Buick envision 2023 for a recall and an oil change. The work and recall were handled in a quick and timely manner. Brought in a Buick envision 2023 for a recall and an oil change. The work and recall were handled in a quick and timely manner. More