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Palmen Buick GMC
Kenosha, WI
3,458 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,458 reviews
March 13, 2025
Tim Hoffman always gives great service! He keeps an eye on all maintenance the car needs He keeps an eye on all maintenance the car needs More
by HEAVENLYTOUCH
Verified CustomerEmployees Worked With
March 13, 2025
Service is always gracious and helpful. Time spent waiting is usually minimal and employees always pleasant Time spent waiting is usually minimal and employees always pleasant More
by JLUCIANO2
Employees Worked With
March 12, 2025
Always wonderful to deal with. Extremely helpful! Always keeps me updated. Reliable and Dependable. Thank you! Extremely helpful! Always keeps me updated. Reliable and Dependable. Thank you! More
by Tara
March 12, 2025
They screw people over BIGTIME especially women. Very sad and there's Noone to contact Very sad and there's Noone to contact More
by Harleydavidsonb
Employees Worked With
March 11, 2025
did a great job and didn’t take long time service was excellent and great customer service excellent and great customer service More
by nellehoskins2017
Employees Worked With
March 10, 2025
We have had a very good experience every time we visited their store. Keep up the good work. their store. Keep up the good work. More
by GLGOETSCH
March 10, 2025
We trust Palmen with all of our service needs. They are very thorough and affordable They are very thorough and affordable More
by BAW13
Employees Worked With
March 10, 2025
I would say that the staff in the service center are knowledgeable. I would like to add that their customer service could be improved. This was my first time at this location, so I wasn’t sure what to e knowledgeable. I would like to add that their customer service could be improved. This was my first time at this location, so I wasn’t sure what to expect. However, when I arrived there was not clear direction as what I should do with my car. I left my car parked near one of the garage doors and entered into the office space. There, I stood waiting to be acknowledged my several staff for many minutes. It wasn’t until a technician came in questioning the positioning of my car that I was spoken to or given directions. I was then prompted to bring the car into the shop and it was at this point I had to wait another stint before being asked why I was there, being directed to the lead tech who was assigned my appointment. I don’t expect an exceptionally warm greeting when walking into a maintenance facility, but I would encourage there to be a heightened sense of awareness for a customer’s needs instead of tending to other personal matters (like having a non-work related conversation on the side). More
by jstricklin91
Employees Worked With
My interaction was so poor that I do not recall the name of the person who helped
March 08, 2025
Great service every time I bring my car there. They always have it ready as promised in the time allotted. They always have it ready as promised in the time allotted. More
by DanMcT
Employees Worked With
March 08, 2025
Excellent service with palmen gmc The staff at palmen very polite and understanding of your needs. very polite and understanding of your needs. More
by DAVEMCBRIDE518
