Palm Coast Ford

Pleasant smooth experience Accommodating friendly and no pressure transaction. Everyone was friendly and smiling. There were no snags. I would highly recommend. Happy to hav Accommodating friendly and no pressure transaction. Everyone was friendly and smiling. There were no snags. I would highly recommend. Happy to have my new truck! More

Chris did exactly what he said, no long wait, good buying ex Everyone was pleasant and a good energy flowing in building. Chris Smith did exactly what he said one phone, pretty much in and out with my choice of Everyone was pleasant and a good energy flowing in building. Chris Smith did exactly what he said one phone, pretty much in and out with my choice of vehicle. More

Ford Has a better idea I went for routine oil & filter change, tire rotation, and 75,000 check-up. The oil was taken care of, and the tires were rotated. A tire lug was br I went for routine oil & filter change, tire rotation, and 75,000 check-up. The oil was taken care of, and the tires were rotated. A tire lug was broken as one wheel was removed. There would be a several-hour delay in getting the part. I decided to return two days later. The part was replaced & I was on my way. The communication between myself & service adviser Tom Hart was great. He is excellent at keeping the customer informed. He was as valuable as the mechanic. Thank you for the great service, even with a problem. More

Always surprised Upon arrival to drop my Ford for transmission service, I was told about a $110 diagnostic fee; which I refused. I explained I wanted the fluid in my t Upon arrival to drop my Ford for transmission service, I was told about a $110 diagnostic fee; which I refused. I explained I wanted the fluid in my transmission changed and there is nothing else wrong at this time. The work was completed, $166. Upon pick up of my Ford, the Service writer polite, I got to my car to find the plastic seat cover scrunched up on the side of my seat, the floor cover pushed of to the side, the steering wheel cover on the passenger side floor. My radio was off, when I turned it on, the volume was up to about 8 (usually set at 4), driver seat was readjusted down and leaning back, rear view mirror was also adjusted. I just wish they would remember the cars they work on are not their's. Someone has already adjusted his/her preferences for his/her car. As far as the radio, this seems to be an ongoing problem that could be solve by having either music played in the service bays or allow the mechanics to play their own music. More

service and deodorizing of vehicle. I brought my car in to be checked since we are going on a trip, however a few days before, I left a package of chicken legs in the car and they fell u I brought my car in to be checked since we are going on a trip, however a few days before, I left a package of chicken legs in the car and they fell underneath the seat causing a terrible smell. the odor got into the carpets so they put an ozone machine on it which took a couple of days. They did not give up until the problem was taken care of. Robert Eichinger also suggested I bring the car in again for a cleaning just to make sure. I have to say I am very satisfied with the service. More

Fantastic!!! Palm Coast ford means what they say. Fantastic people and products. Teri Robinson was a pleasure to work with. She knew the product and there was NO p Palm Coast ford means what they say. Fantastic people and products. Teri Robinson was a pleasure to work with. She knew the product and there was NO pressure. She just wanted me to be happy with my choice and the price. Will be back when the time comes for another vehicle. More

Pre-owned Certified SUV We recently purchased a pre-owned SUV -- The sticker said "Certified", which didn't mean much to me, until ..... After I brought the car home, I notic We recently purchased a pre-owned SUV -- The sticker said "Certified", which didn't mean much to me, until ..... After I brought the car home, I noticed two small dings in the windshield. I called the service department and they gave me a time to bring it in for repair. Not only did they repair it, they replaced the entire windshield, and because it took longer than expected, I was given a rental car until the work was done......Thank you. Gendra Sennello More

Ryan was amazing and exceeded our expectations We will always use palm coast ford. Attentive staff. Especially Ryan, he was amazing and got us in and out quickly. He was very knowledgeable and answ We will always use palm coast ford. Attentive staff. Especially Ryan, he was amazing and got us in and out quickly. He was very knowledgeable and answered all of our questions. Made us feel very welcome and comfortable. More

Great Experience! Very easy to work with. Listened to what we wanted. Went out of their way to find the car we wanted when other dealers said it didn’t exist. Very easy to work with. Listened to what we wanted. Went out of their way to find the car we wanted when other dealers said it didn’t exist. More