Palm Coast Ford

Gave me the run around on a very important airbag safety rec I was told to take the vehicle in to get required information off of it. Then told I was put on a waiting list. When called to inquire I was told to b I was told to take the vehicle in to get required information off of it. Then told I was put on a waiting list. When called to inquire I was told to bring my vehicle back in for more information that can only be done in person. My vehicle isn't safe to drive to begin with, let alone to be making trips back and forth. More

service was excellent. did ever thing that i needed, also answered all the questions that i needed answered. the quality of work was excellent and was don was excellent. did ever thing that i needed, also answered all the questions that i needed answered. the quality of work was excellent and was done in a timely manner. More

Our 5th purchase at PC Ford It was a great experience ! I would always recommend them. Chris is an exceptional salesman . We love the hometown service with free oil changes, ev It was a great experience ! I would always recommend them. Chris is an exceptional salesman . We love the hometown service with free oil changes, everyone is always pleasant More

Informative Christen was very informative and gave me updates on the needs of my vehicle and let me know what options I had on future services Christen was very informative and gave me updates on the needs of my vehicle and let me know what options I had on future services More

Awesome Experience! This dealership was amazing. They made the entire process easy and pain free. I would definitely recommend them to everyone and I love my new car. This dealership was amazing. They made the entire process easy and pain free. I would definitely recommend them to everyone and I love my new car. More

No surprises Prompt & courteous service. Got exactly what I asked for done in a reasonable amount of time at a reasonable price. Will definitely go back again. Prompt & courteous service. Got exactly what I asked for done in a reasonable amount of time at a reasonable price. Will definitely go back again. More

Just needed a key When I purchased my car they owed me a second key and I had no problem getting it. I emailed Chris and with in minutes I got a response back to come b When I purchased my car they owed me a second key and I had no problem getting it. I emailed Chris and with in minutes I got a response back to come by the dealership and they would take care of it. Chris also followed up with a few call to check to see if I was satisfied with the car. More

Warranty work and regular maintenance The weather strip on the windshield was broken and she ordered it and got it installed right away. Every time i come in for warranty service or mainte The weather strip on the windshield was broken and she ordered it and got it installed right away. Every time i come in for warranty service or maintenance, the service dept is on the ball and gets me done quickly but correctly. More

Excellent Customer Service! I would highly recommend you select Ryan and the staff at Palm Coast Ford for your next car purchase. They have been a great help to me and my family, I would highly recommend you select Ryan and the staff at Palm Coast Ford for your next car purchase. They have been a great help to me and my family, providing outstanding customer service, placing us with a vehicle perfect for our needs. More

Needs some work Had an appt at 1000 and walked out at 1130 on a 20K service...The place was slammed four cars deep on both service lanes when I got there...In their d Had an appt at 1000 and walked out at 1130 on a 20K service...The place was slammed four cars deep on both service lanes when I got there...In their defense on timelines, the updates for wheel rotation and cabin filter extended the process even more (recommendation: take care of that business before I show up for my service)...bottom line: they need to tighten up their service game...I.e, “get me in and out!” I don’t want to sit in the service department waiting, like I don’t want to sit in the doctors office waiting...it’s not considerate of my time. Again, 1.5 hours for a 20K service, of which half was stated as not being required at this point...Hopefully this is seen as constructive criticism and not whining! Peace!!! More