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Palm Coast Ford
Palm Coast, FL
5,885 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,885 Reviews of Palm Coast Ford
December 16, 2018
Recognized issue but never order parts When I spoke to service manager I explained the engine was having a leak. They checked it and acknowledged the issue. He said would order the parts an When I spoke to service manager I explained the engine was having a leak. They checked it and acknowledged the issue. He said would order the parts and call me. It has been about 5 months. Thank impossible to reach them on the issue. By the way this was a known problem by Ford. More
by VINCENT.MCPATRICK
Verified CustomerEmployees Worked With
Barry Clymer, Robert Eichinger
December 16, 2018
Two reasons for service, oil change and safety recall. Though I had an appoinrment for the following day, the service people took care of my vehicle without complaint. I somehow put the wrong day in my c Though I had an appoinrment for the following day, the service people took care of my vehicle without complaint. I somehow put the wrong day in my calendar for the appropriate day. I also asked the service rep. to check on a rattle in the drivers door when they would have the door panel removed for the safty recall. The safety recall was to take a considerable length of time and so I was asked if the shurttle could take me home, which I did. More
by DONALDCRAFT
Employees Worked With
Dave Kollar
December 15, 2018
Oil change Had an appt for oil change. Should take 39 minutes or less but we were there for 90 minutes!! Way too slow! Even with an appointment Had an appt for oil change. Should take 39 minutes or less but we were there for 90 minutes!! Way too slow! Even with an appointment More
by DKING186
Employees Worked With
Jon Hart
December 15, 2018
Great service department Brought my 2015 Ford Escape in for 30,000 mile service, new tires and brakes. Service advisor, Robert Eichinger, was very knowledgeable and helpful. Brought my 2015 Ford Escape in for 30,000 mile service, new tires and brakes. Service advisor, Robert Eichinger, was very knowledgeable and helpful. He helped select the right tires based on my driving habits and saved me money by suggesting we hold off on replacing the front brakes which were not needed at this time even though back brakes needed replacing. I would have done front and back without his feedback. Very honest and trustworthy. I was able to arrange the service appointment for the following day and it was completed in a timely manner. Palm Coast Ford is definitely my Ford service home. More
by Luke L
Employees Worked With
Robert Eichinger
December 15, 2018
work done on time done right and on time, friendly people and kept me advised. would recommend to another party. waiting area had coffee and pastry available at no cast done right and on time, friendly people and kept me advised. would recommend to another party. waiting area had coffee and pastry available at no cast. More
by hjohnson128
Employees Worked With
John L'Heureux, Brianna Tracy, Christen Santa Maria
December 15, 2018
3 Hours for an oil I had a 12 noon appointment for a QUICK LANE (hah) oil change. They did not even take the car into the service bay until 1:35. The car was not ready I had a 12 noon appointment for a QUICK LANE (hah) oil change. They did not even take the car into the service bay until 1:35. The car was not ready until 3 pm. Someone who arrived at 2 pm for an oil change left before me!! More
by samc1217
Employees Worked With
Christen Santa Maria, Jon Hart
December 15, 2018
Great experience Everything went smoothly. Michael has helped us before so we knew to ask for him again. We love our new car. It was a good sales experience. Thanks P Everything went smoothly. Michael has helped us before so we knew to ask for him again. We love our new car. It was a good sales experience. Thanks Palm Coast Ford. More
by kewetherington
Employees Worked With
Sean Peveler, Scott Andersen, Michael Barnes
December 15, 2018
great buying experiece Sales people and managers were very helpful and knowledgeable. I would definitely buy from this dealership again and I will recommend to friends and Sales people and managers were very helpful and knowledgeable. I would definitely buy from this dealership again and I will recommend to friends and family. More
by rletour
Employees Worked With
Jaret Clark, Paul Summa, Ryan Pratt, Sean Bennett, Craig Knight
December 15, 2018
Always fast and friendly Bought my new Ford at Palm Coast Ford dealership and I have been coming to them for service since 2017. The employees are always efficient and courteo Bought my new Ford at Palm Coast Ford dealership and I have been coming to them for service since 2017. The employees are always efficient and courteous. Couldn’t be happier as a customer. More
by YADANZHENG1991
Employees Worked With
Kevin Tone, John L'Heureux, Barry Clymer, Ryan Pratt, Robert Eichinger, Dave Kollar, Jon Hart
December 14, 2018
Great service I was impressed with Dave's service since he was friendly, knowledgeable in answering my questions, and fast in getting all service issues handled. Th I was impressed with Dave's service since he was friendly, knowledgeable in answering my questions, and fast in getting all service issues handled. This was my second visit to the service department for different matters where Dave was my service advisor and I had excellent service both times. More
by KIMAATCHISON
Employees Worked With
Dave Kollar
