
Palm Coast Ford
Palm Coast, FL
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5,885 Reviews of Palm Coast Ford
New car handling and service on my 2013 f150 I purchased a new escape, after 2 days the lights filled with water and the drivers door was miss aligned. After dealing with a sales manager (Shane) I purchased a new escape, after 2 days the lights filled with water and the drivers door was miss aligned. After dealing with a sales manager (Shane) he told me they could not fix it and to call Daytona Toyota. What!!! I bought the car here at palm coast ford 2 days prior. I left and was treated badly by toyota. I called the dealership so palm coast ford could evaluate the situation. John from their body shop stated they could not fix it and I would have to go to Daytona Toyota, then John the service manager came out and stated no, we will give you a car and get this fixed. It was their responsibility. Yeah, someone with responsibility and integrity. I was not going to bring my truck in for the appointment the next day. However, their service manager John made me feel confident and I gained trust his department. So they still have the new car and my truck was serviced. Why should a new car go to a body shop? Did they sell me a defective vehicle? More
Easy & Transparent They made everything pretty easy & transparent. Found the car I wanted, had it ready when they said they would, and made the "deal" easy to accept. They made everything pretty easy & transparent. Found the car I wanted, had it ready when they said they would, and made the "deal" easy to accept. Taking possession was quick and painless. Good experience. More
Knowledgeable and professional experience Chris was very attentive to our needs and only showed us vehicles that match up nicely with this. He made sure that we understood all of the electron Chris was very attentive to our needs and only showed us vehicles that match up nicely with this. He made sure that we understood all of the electronic features and answered all of our questions. The GM, Paul, was also helpful in working out a deal that was a win for all! Very friendly and professional team! More
Awesome Dealership! Great Dealership. Friendly, knowledgeable and far from pushy. Works hard with you to determine what’s best for you. Willing to keep at it until the de Great Dealership. Friendly, knowledgeable and far from pushy. Works hard with you to determine what’s best for you. Willing to keep at it until the deal is just right. More
Very good service! My clutch had went out on my focus and ford went ahead and replaced it for me. All under warranty and gave me a loaner car so I can continue to work. My clutch had went out on my focus and ford went ahead and replaced it for me. All under warranty and gave me a loaner car so I can continue to work. Very good work and a very happy customer. More
Full synthetic oil change. Excellent service. The oil change and multipoint inspection were done in a reasonable amount of time, and my vehicle didn’t have any dirt or grease ma Excellent service. The oil change and multipoint inspection were done in a reasonable amount of time, and my vehicle didn’t have any dirt or grease marks inside. More
Great Dealing with Chris was great.. made the whole process enjoyable! Will definitely be back next time I need to buy another vehicle and will recommend se Dealing with Chris was great.. made the whole process enjoyable! Will definitely be back next time I need to buy another vehicle and will recommend sending my family and friends to see Chris! More
overall, it was great Exceptional service as usual. John L'Heureux and Kevin Tone arranged my appointment and ensured that all repairs were completed on time. After the w Exceptional service as usual. John L'Heureux and Kevin Tone arranged my appointment and ensured that all repairs were completed on time. After the work was done, John & Kevin inspected the repairs and then reached out to me to explain any unanswered questions about the process. The coffee and donuts were awesome... satisfied customer, A. C. McMaster Ormond Beach, FL More
oil change Great job as always I have purchased many cars here at Palm Coast Ford and always had a great experience Ryan Pratt is awesome salesman and the servic Great job as always I have purchased many cars here at Palm Coast Ford and always had a great experience Ryan Pratt is awesome salesman and the service department as well More
Servicing for airbag recall The parts were ordered previously to my service date. Once the parts arrived, I was able to schedule a service date within days of their arrival. When The parts were ordered previously to my service date. Once the parts arrived, I was able to schedule a service date within days of their arrival. When I arrived for my service, I was met immediately by a service attendant. My vehicle was taken, serviced and returned onetime, just like they said. Ford also provided me with shuttle service to my house and picked me up by shuttle and returned me to Ford service. The shuttle was very timely and the drivers were great. Thank you Ford Motor. More