Palm Coast Ford

I needed a 30k mile service package which there was a mix up and caused my service to take 8hr instead of the expected 2-3hr which would have been fine had someone called with an update rather than leaving m up and caused my service to take 8hr instead of the expected 2-3hr which would have been fine had someone called with an update rather than leaving me wondering what was going on. More

Excellent Listening Skills Clean, and Friendly and fun Atmosphere, Everyone was very nice even though we kept them way past their normal work schedule. Mike went out of his wa Clean, and Friendly and fun Atmosphere, Everyone was very nice even though we kept them way past their normal work schedule. Mike went out of his way to listen to my needs and wants. He has continuously asked me more than 1 time to come in and buy a car from him. I told him exactly what I wanted and the day it came in, actually I think it was even before it hit the lot, Mike called me and told me it was coming. He knew exactly what I wanted, what was most important and what I wanted to pay. He was watching out for me from the very beginning. He Listened and he kept his eye out, when the right car came in. He Called me immediately and we began working a deal. The car was a little more than I expected to pay but the extra customer service and attention that was given to me was well worth it. Thank you! More

New Ford Escape A very pleasant experience dealing with the Palm Coast Ford sales team. Especially Sean Peveler and Jim Jeffries. It was probably the easiest experien A very pleasant experience dealing with the Palm Coast Ford sales team. Especially Sean Peveler and Jim Jeffries. It was probably the easiest experience I have had purchasing a new vehicle. Under the Covid 19 Virus threat, the sales team was cautious in maintaining social distance as much as possible while negotiating and demonstrating the updated features of the new Escape. When the deal was finalized with "Sean The Closer" I was happy with our trade-in and the price of the new Escape. More

We called for an appointment on a recall and we gave them the recall information. When we brought the car to shop they said they had already done the recall at a previous visit. It was a wasted trip which co the recall information. When we brought the car to shop they said they had already done the recall at a previous visit. It was a wasted trip which could have been avoided had they checked the records when we made the appointment. It had also taken us several days to get the appointment as they had phone problems fir several days. More

Great place to purchase and service your vehicle. The employees are professionals and care about your vehicle needs . The dealership is a Christian centered facility , one in which I prefer to do busine employees are professionals and care about your vehicle needs . The dealership is a Christian centered facility , one in which I prefer to do business. Also the lifetime power train and oil change warranty can’t be beat! More

Christen was very helpful and showed very knowledgeable on her position. I try to get her to help me everytime I need service done. Thanks for the great service! on her position. I try to get her to help me everytime I need service done. Thanks for the great service! More

I went to the dealership to get a better idea of what the van I was thinking about getting actually looked like. Pictures from the internet on the phone aren't the best. Michael Hamilton helped me out. I did van I was thinking about getting actually looked like. Pictures from the internet on the phone aren't the best. Michael Hamilton helped me out. I didn't feel pressured. He showed me a couple of Vans to get a better idea of what I wanted. He helped me through the whole process of getting the van and setting it up. I didn't feel abandoned once the sale was done. The last time I bought a vehicle was about thirteen years ago. The technology is way more advanced than what I had or was used to. I am very pleased with the van I got and the rest of the staff that made this happen. John B Plabst. More

Great Experience, no buyers remorse Had spent time at another dealership closer to home and it was a total nightmare. Traveled over to Palm Coast Ford with an idea in mind. Not only was Had spent time at another dealership closer to home and it was a total nightmare. Traveled over to Palm Coast Ford with an idea in mind. Not only was I contacted beforehand by the salesperson, the sales MANAGER contacted us just to make sure we were contacted. From the moment we walked in, everything was a breeze. The vehicle we were looking for was right in the showroom ready to go. The price was easily agreed upon and close to the Kelly Blue Book reasonable price suggestion. Once we agreed, the vehicle was removed from the showroom, we finished the paperwork in very little time and we explained we could stop in the next day to turn in our leased vehicle and pick up our new purchase. Peter Kimlingen, our sales person advised us the vehicle was ready to go. He drove our new Explorer to our house in Ormond Beach and took the leased vehicle back to the dealership. Couldn't ask for friendlier and more satisfying experience. More

friendly took a long time but otherwise pleasant experience salesman was very nice may be back when i am looking for another car will know more after service took a long time but otherwise pleasant experience salesman was very nice may be back when i am looking for another car will know more after service More

We were very impressed. Our salesman, Garrett was so easy and enjoyable to work with. The new car sales manager helped us out after having a bad experience at a different Ford dealership. Everyone was very p and enjoyable to work with. The new car sales manager helped us out after having a bad experience at a different Ford dealership. Everyone was very personable and helpful. The definitely work for the customer. This is not your “typical” dealership experience. More