Palm Coast Ford

service Thanks to all that was involved with taking care of my fusion on Saturday June 27, I was always kept informed of the progress during the service on my Thanks to all that was involved with taking care of my fusion on Saturday June 27, I was always kept informed of the progress during the service on my car. However I was disappointed there was not a shuttle driver, If I had known I could have made arrangements for someone to pick me up. Thank you for always doing a job well done. More

Oil change & Tire Rotation I really like the service at PCF, they team is great & Kevin the manager is WONDERFUL!!! Even when I haven't made an appointment they get me in & out! I really like the service at PCF, they team is great & Kevin the manager is WONDERFUL!!! Even when I haven't made an appointment they get me in & out! More

TERRIBLE EXPERIENCE It's very easy to let 116,000 residents of Flagler county know of my HORIBLE EXPERIENCE at Palm Coast Ford Was presented the internet price ($46,193) It's very easy to let 116,000 residents of Flagler county know of my HORIBLE EXPERIENCE at Palm Coast Ford Was presented the internet price ($46,193) on the phone and from a text by Chris who works at the dealership. I have the picture of the sticker on my phone. Chris made me an appointment for the next day but was too busy when I arrived. I was pawned off to Patrick who was clueless about the truck and spent most of his time telling me about his divorce. Then Patrick had the nerve to ask me to give him a good review. The price changed to a higher price ($49,322) once I went to the dealership and the numbers continued to dance all over the paper thanks to Frank a floor manager. They advertised ZERO % financing for 72 months but after my credit score showed an OUSTANDING 845 the rate I got changed from Zero to 4.99% and there were excuse for that too. Things changed by the minute. Patrick did not know the truck and I gave up asking questions about the truck because I obviously knew more about the truck. It was Memorial Day so my credit union was closed but I later found out from Patrick via an email that there was an incentive for first responders (of which I am) but the reason I did not get the incentive because I financed through Ford Motor Credit. I DID NOT ASK TO FINANCE THROUGH THEM but Frank moved things along very fast. He is very slick! The following day, all kinds of people from the dealership were blowing up my phone saying that I needed to call them right away or call Ford Motor Credit because my credit was locked. They were in a panic. I called Sean the finance guy at the dealership and told him I did not know my credit was locked but never mind about that, I will just go down to the dealership and pay off what I owe. he said "YOU CAN'T DO THAT, YOU HAVE TO TAKE THE LOAN". There is so much more to say about this dealership and there unethical business practices but I choose to use social media, my truck as a rolling billboard and word of mouth about this "so called" home town dealership. I got taken but they will never do that again because I will buy from a reputable dealership. I went to Gary Yeomans Ford in Daytona and Bozard in Saint Augustine and found out I would have paid much less. Way to go Palm Coast Ford! More

GOT THINGS DONE Was doing some interest reviewing of vehicles on the Net and came across one that interested me. Shot off an email and received a reply very quickly Was doing some interest reviewing of vehicles on the Net and came across one that interested me. Shot off an email and received a reply very quickly providing the requested info. Was checking out some other dealers when the Sales Manager, Sean, who asked me if I needed any further info and told me a little about their dealership. They seemed to be very willing to work with the customer, which I was not getting from the other dealerships I was talking to. Took the drive to Palm Coast where they had the vehicle I was interested in out front awaiting my arrival. Very friendly and courteous employees throughout. Talked some numbers and made the deal, driving out with a new truck! Would definitely recommend to others. More

3 hours for an oil change with an appointment ,although the technician did find a nail in my tire which was fixed ,too long of a wait the technician did find a nail in my tire which was fixed ,too long of a wait More

Way to long I scheduled an appointment for an oil change. The car was taken back on time. The service, which was only the oil change, took 90 minutes. No way a I scheduled an appointment for an oil change. The car was taken back on time. The service, which was only the oil change, took 90 minutes. No way a scheduled appointment oil change should take 90 minutes. That is excessive. I can't say for sure that the woman i selected below is the one that came to talk to me, all i remember is it was a blond woman that came to talk to me while the car was back there, but i thought she was older than the one in the picture below. More

excellent job this place is well organized and job always well done. people friendly and organized. in a future i will always use this dillership for buying car and this place is well organized and job always well done. people friendly and organized. in a future i will always use this dillership for buying car and maitennence. thank you for your service. More

The staff was very nice and helpful. The place looked clean and organized. The dealership was unwilling to lower the price of the cars even though you could clearly see that it had dents and chipped pain clean and organized. The dealership was unwilling to lower the price of the cars even though you could clearly see that it had dents and chipped paint. They kept saying that they would fix it but they didn’t get back to us and I highly doubt that they would fix everything that is wrong with the car. More

First one there and it took 37 minutes for a basic oil change unacceptable. They are too slow very inconvenient. I don’t understand why it’s always the longest oil change ever. change unacceptable. They are too slow very inconvenient. I don’t understand why it’s always the longest oil change ever. More