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Palm Coast Ford

Palm Coast, FL

4.7
5,885 Reviews
Call Dealership (386) 447-3380
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,885 Reviews of Palm Coast Ford

April 27, 2023

I wouldn’t go there for an oil change. Spent over $600 and I still have the same problem. More

by dlashb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Polo
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Apr 27, 2023 -

Palm Coast Ford responded

I am sorry the work you requested did not repair your cocnern. We encourage customers to authorize diagnosis and/or inspection to avoid cirrumstances like these. If you think we can assist further please call me Mike Mavar at 386-447-3380 or you can email me at service@palmcoastford.com. Thank you, Mike

Apr 27, 2023 -

dlashb40 responded

Typical response and shameful. Even after a diagnosis you think my front bearings are bad. If you read my email, you’ll see that I had the front bearings done twice within the last year and a half. What you’re saying is “we don’t know what’s wrong.” I will NEVER take my vehicle to your dealership, or will I recommend you to anyone. Stick to what you do marginally best. Oil changes. Disgraceful

April 26, 2023

Excellent service. I loved working with your team. Truly awesome. Also a great deal on my vehicle. More

by GMLEPAV@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Kyle Hash, Andy Hutchinson
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Apr 26, 2023 -

Palm Coast Ford responded

Thank you for this wonderful feedback for our team! We're so glad to hear that you had an awesome experience and got a great deal. Please let us know if you need anything else!

April 26, 2023

Friendly and accommodating Always willing to help Professional and fast knowledgeable and well educated they all know their jobs and do them very well More

by RRICHMONDSR@GMAIL.COM
Recommend Dealer
Yes
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Apr 27, 2023 -

Palm Coast Ford responded

Thank you for this great feedback for our team! We really appreciate you sharing your experience here!

April 26, 2023

Sales department was great fast and easy to work with. i highly recommended Larry nick and reggie.these guys are great More

by DONALDBIRLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Reggie Auricchio, Kevin Burns, Nick Moore
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Apr 27, 2023 -

Palm Coast Ford responded

Thanks for this great 5-star rating and kind review, Donald! We really appreciate your time and business!

April 26, 2023

Appointment was on time and service was done in a timely manner. Everyone was courteous and greeted me as I went inside More

by Bpcrosby49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Report | Print
Apr 27, 2023 -

Palm Coast Ford responded

We're glad to hear that your service visit met your expectations! We appreciate you sharing your feedback with our team. Thanks!

April 26, 2023

Excellent service, neat clean reception room, personal professional & friendly! We will be back, thank you! More

by Kathleen Phelps-Rusche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash, Andy Hutchinson
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Apr 27, 2023 -

Palm Coast Ford responded

Kathleen, thanks so much for sharing this feedback for our service team! We're glad you received excellent service and we look forward to seeing you at your next service visit!

April 26, 2023

I specifically requested a full synthetic oil change, I was given something else. The replacement key that I was given came with a battery that is about to die. I had to wait for 4 hours. Not happy with th More

by CASCANTE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leyva
Report | Print
Apr 27, 2023 -

Palm Coast Ford responded

Hello, we are sorry to hear of the negative experience you had at our service center and we would like to learn more. If you would like to discuss this matter further, please contact Mike Mavar, our Service Director, at 386-447-3380

April 24, 2023

Great service Department. We've been using them since our first purchase in 2009 for our Mustang , now we purchased my truck there all because of their service Department More

by HUTTOMM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Report | Print
Apr 25, 2023 -

Palm Coast Ford responded

Thanks so much for sharing this great feedback and kind words for our service team! We're so happy to have earned this 5-star rating and hope to work with you for years to come!

April 23, 2023

Excellent service from all personnel. Shawn did an excellent job in providing information and showing me different models and doing the paper work to assist me in acquiring another vehicl More

by RAY_TBONE
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries, Shawn Jeffries
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Apr 24, 2023 -

Palm Coast Ford responded

Thank you for sharing this great feedback for Shawn! We're thrilled you had a positive experience with our team and we hope to work with you again!

April 23, 2023

Very friendly, courteous, and respected your wishes . I hope plam Cost Ford dealership appreciate the hard work that their employees do. More

by kleggett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Report | Print
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