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Palm Coast Ford

Palm Coast, FL

4.7
5,885 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,885 Reviews of Palm Coast Ford

April 29, 2023

The staff was very customer service concerns and made sure I was able to understand what needed to be done. Thanks More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
May 01, 2023 -

Palm Coast Ford responded

Thanks so much for this great review and 5-star rating, Marie! Our team is thrilled to know you had a positive experience!

April 29, 2023

Palm coast ford did everything right. Friendly competent professionals made the buying experience exceedingly pleasant. More

by JAMESFCASHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Dave Kollar, Kevin Burns, Shawn Jeffries
May 01, 2023 -

Palm Coast Ford responded

James, thanks for taking the time to share your experience with our team! We're thrilled you had a 5-star experience!

April 28, 2023

Everything was great but didn’t like that I had a scratch on the door More

by Mayris.tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Josh Polo
May 01, 2023 -

Palm Coast Ford responded

Thank you for taking the time to share this feedback with our team and to give Josh and Christen 5-star ratings. Please let us know if you need anything else!

April 28, 2023

The people are absolutely wonderful and very conscientious with their workmanship. I would always use them for servicing my car. More

by MARYPASCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
May 01, 2023 -

Palm Coast Ford responded

Thanks for sharing this great feedback and 5-star rating with our team! We're thrilled you are satisfied with our service and we look forward to working with you again!

April 28, 2023

Friendly salesman and staff. Didn’t feel any uncomfortable pressure. I would use Palm Coast Ford again. More

by GAFFKAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Nick Moore
May 01, 2023 -

Palm Coast Ford responded

We're thrilled to hear that our team made your purchase comfortable and friendly. We hope you enjoy your new Ford for years to come. Thanks for this feedback!

April 28, 2023

I'm went to fix the camera. they replaced good one instead of the bad one,also smashed my windshield. Let me wait for 2 weeks in vain. It's ridiculous that someone said we only More

by Justinjiang0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Tarnowski
May 01, 2023 -

Palm Coast Ford responded

Justin, we apologize for the issues you experienced while having service done at our dealership. Please contact Mike Mavar at 386-447-3380 to discuss any outstanding concerns you have.

April 27, 2023

Service department was very courteous and professional! Facility was clean and team members were there to help. More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Apr 27, 2023 -

Palm Coast Ford responded

Thanks so much for this kind feedback for our team! We hope to work with you again!

April 27, 2023

Thank you for providing service and being responsive during the sales process. Be blessed and prosperous. More

by KC stock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Peveler, Charlie Altman, Don York, Christen Santa Maria, Alex Barksdale, Conor Hebert, Kyle Hash, Shawn Jeffries, Niko Chavez
Apr 27, 2023 -

Palm Coast Ford responded

KC, thanks so much for sharing your experience here. It was our pleasure to work with you and we hope to see you again!

April 27, 2023

I didn’t like the fact that my vehicle was marked up 10 thousand dollars. More

by SKILMU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Hutchinson
Apr 28, 2023 -

Palm Coast Ford responded

Hello and thank you for providing this feedback to our team. We are glad that Andy provided you with a positive experience. If you need anything else please reach out to us.

April 27, 2023

Very poor communication in service department . Three tries to fix one problem that was requested. I also am offended that the sales department called to tell me I had 96k, as if I was unaware. More

by KST.1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave L - service department, 5 stars, problem solver
Apr 27, 2023 -

Palm Coast Ford responded

I am sorry to hear about your service experience. If I can be of assistance please contact me Mike Mavar 386-447-3380 or you can email me at service@palmcoastford.com Thank you Mike

Apr 28, 2023 -

KST.1975 responded

No thank you

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