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Palm Coast Ford

Palm Coast, FL

4.7
5,886 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,886 Reviews of Palm Coast Ford

May 25, 2023

I was happy with the service and everyone was very nice but someone left a greasy handprint on my dash More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Darius Ash, Andy Mendez, Will Muzyl, Josh Polo, Amanda Mahoney
May 26, 2023 -

Palm Coast Ford responded

B, we're glad to hear that you had a positive service experience, but we apologize for the inconvenience you experienced after. If you would like to discuss this further please reach out to Mike Mavar, our Service Director, at 386-447-3380.

May 24, 2023

Great customer service and support. . Answer all your questions and really work hard to make sure you are happy.. More

by lorenzojones6514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Don York, Christen Santa Maria, Dave Kollar, Kyle Hash
May 26, 2023 -

Palm Coast Ford responded

Lorenzo, thank you for sharing this great rating and review for our team! We're thrilled you received 5-star service from our team and we hope to work with you again soon!

May 23, 2023

eveyone was very friendly and helped me get the car I wanted. they made the car buying experience great. More

by EZKILLA72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Kevin Burns, Nick Moore
May 23, 2023 -

Palm Coast Ford responded

Buying a new car is supposed to be fun! Glad we were able to make that a reality!

May 23, 2023

They are wonderful I just purchased a new car yesterday and Austin took very good care of the whole Family and was very diligent in seeing the purchase through to completion. Palm coast Ford is where my f More

by rbeddard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ross
May 23, 2023 -

Palm Coast Ford responded

Thank you so much for the ringing endorsement! Our customers who are a part of our Palm Coast Ford family, who keep coming back, make us proud of the inventory and services we offer. Thanks again for the kind words!

May 23, 2023 -

rbeddard responded

Thank you very much !

May 23, 2023 -

rbeddard responded

We will be back for service as will the other family members .

May 23, 2023

Vehicle at site for oil change. Scheduled days ahead. Picked up after change and after returned home advised that oil change was not done. Required return to dealer and additiona More

by KASHBRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Murphy .
May 23, 2023 -

Palm Coast Ford responded

Can you please provide me the invoice number so I can research this further? Thank you, Mike

May 23, 2023

The counter personnel were very nice and professional. They treated each customer with respect. They listen to what services my car needed. The actual time spent to do the work was amazing. Before I kne More

by fortino_tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
May 24, 2023 -

Palm Coast Ford responded

Tom, thank you for sharing this great feedback for our team! We're so glad you had a positive service experience working with Darius and Melissa and we hope to work with you again in the future! Please let us know if you need anything!

May 22, 2023

Palm coast ford always does us right ! We are on our 2nd car with them and are super happy with the service they give us. More

by CUDATOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Christen Santa Maria, Melissa Cooper, Darius Ash, Andy Mendez, Will Muzyl, Josh Polo, Niko Chavez, Cory Epperson, Amanda Mahoney
May 23, 2023 -

Palm Coast Ford responded

Awesome to have you a part of the Palm Coast Ford family! Thanks for taking the time to rate and review your experience with our team!

May 22, 2023

Very polite service department all work was done promptly and efficient. We love Palm Coast Ford. More

by DANNACARPENTRYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
May 23, 2023 -

Palm Coast Ford responded

Thanks for the kind words! Awesome to hear we were able to provide you with prompt service, that's always our number one goal!

May 22, 2023

Dealer was certain a rodent chewed through a hose with one slice because a nest was found under the truck. They refused to send my claim through warranty even though I requested them to. They charge based More

by ANGELS1493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not trying to call anyone out
May 24, 2023 -

Palm Coast Ford responded

Hello, we're sorry to hear that you had a negative experience working with our service team and we would like the opportunity to speak with you regarding your experience. At a time that is convenient for you please reach out to Mike Mavar, our Service Director, at 386-447-3380 to discuss this matter. Thank you.

May 22, 2023

Originally brought my old vehicle in for repairs. Decided to see what they had available for me to purchase. Chris and Alex listened to my needs and requirements. Alex went out of his way to help More

by earlynite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Melissa Cooper, Alex Barksdale, Kevin Burns
May 23, 2023 -

Palm Coast Ford responded

Always happy to help! We're glad you are happy with your purchase and are proud to have you a part of our Palm Coast Ford family!

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