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Palm Coast Ford

Palm Coast, FL

4.7
5,886 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,886 Reviews of Palm Coast Ford

June 14, 2023

I worked with Austin. He did an outstanding job with communication. I first called to make sure that a vehicle that I saw on the website was still there. He confirmed t More

by npellett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Austin Ross, Kyle Hash
Jun 14, 2023 -

Palm Coast Ford responded

Thank you for sharing this 5-star rating and review for Austin, Chris, and Kyle. We're so glad you received great service and we hope to work with you again in the future!

June 14, 2023

Was satisfied but took too long, never got an update call or an email. Yes I did get a loaner vehicle but if I did not complain they would have never have noticed my issues. More

by tbone713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tarnowski, Niko Chavez
Jun 14, 2023 -

Palm Coast Ford responded

We're sorry to hear that you had a disappointing experience with our service team and we would like the opportunity to discuss this with you. When it is convenient please reach out to Mike Mavar, our Service Director, at 386-447-3380. Thank you.

June 14, 2023

Professional friendly and great service on my vehicles I have 2 mustangs I bought from PCF and I will be back for more! More

by Mustang"s"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mahoney
Jun 14, 2023 -

Palm Coast Ford responded

Thanks for this great feedback for Amanda and our service team! We're really glad to know you've had positive experiences with our sales and service teams and we look forward to working with you more in the future!

June 14, 2023

Nikko and the staff are awesome. Great service, I didn’t have an appointment and they squeeze me in. The work was done in a timely manner More

by Johannacruz407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Chavez
Jun 14, 2023 -

Palm Coast Ford responded

Johanna, thanks for sharing this rating and review for Nikolas and our service team! We're thrilled to know you received 5-star service and we hope you'll reach out if we can be of assistance in the future!

June 14, 2023

Great customer service. Very clean. Definitely the best dealership I have ever personally dealt with. More

by PAPROCTOR2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Peveler, Christen Santa Maria, Larry Helsel, Melissa Cooper, Conor Hebert, Darius Ash, Kyle Hash, Will Muzyl, Amanda Mahoney
Jun 14, 2023 -

Palm Coast Ford responded

We truly appreciate this great 5-star rating and review for our service team! Please reach out if we can help you with anything else!

June 14, 2023

Zero pressure sales tactic. Very knowledgeable and friendly staff. We will definitely return in the future. More

by Jhubert31
Recommend Dealer
Yes
Employees Worked With
Cameron Wall, Chris Smith, Kyle Hash
Jun 14, 2023 -

Palm Coast Ford responded

Thank you for this kind review and awesome rating! We're glad Christ and Kyle provided 5-star service and we hope you'll stop by again!

June 14, 2023

Very productive for me & Ford, a pleasant experience w/ good results, very favorable rating! More

by STRETCH.ARM17
Recommend Dealer
Yes
Employees Worked With
Peter Defalco, Peter Defalco
Jun 14, 2023 -

Palm Coast Ford responded

We appreciate you sharing your experience working with Peter and our team! Please let us know if we can help you with anything else!

June 13, 2023

Hi Excellent customer service & support! Keep up the great work! Continued success at Palm Coast Ford!!! More

by TOMMY46
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 14, 2023 -

Palm Coast Ford responded

Tommy, thanks so much for sharing this great 5-star feedback for Melissa and our service team! We look forward to working with you more in the future!

June 13, 2023

Great service, appreciated the ride program! Liked being able to get a ride back to my job and have the car delivered. More

by TOMOKAC2
Recommend Dealer
Yes
Jun 14, 2023 -

Palm Coast Ford responded

Thank you for sharing this great rating and review for our service team! We're so glad you had a positive experience working with us and we truly appreciate your feedback!

June 13, 2023

What can I say that I haven't already said in multiple surveys? Palm Coast Ford continues to excel in customer service and efficiency. The staff in service and repair are the epitome of excellence. Than More

by ELTORO667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash, Niko Chavez, Amanda Mahoney
Jun 14, 2023 -

Palm Coast Ford responded

We're so happy to know you received 5-star service from Darius, Nikolas, and Amanda! Knowing you received great service from our team brings us so much pride!

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