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Palm Coast Ford

Palm Coast, FL

4.7
5,886 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,886 Reviews of Palm Coast Ford

June 16, 2023

I stood there for 15 minutes with 4 service managers and only 1 was helping a customer. I asked the female if she could help me but she said to wait for the one who was busy? Eventually she took my informat More

by PHGLATFELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Jun 20, 2023 -

Palm Coast Ford responded

We're sorry to hear that your visit to our service center got off on the wrong foot. We strive for top-notch customer service for all customers and we're sorry you didn't receive that initially. We are glad, however, that your visit took a turn for the positive. Please reach out if you need anything!

June 16, 2023

Awesome service! Great teamwork! You have made my day with your attention to detail, thank you More

by Stayc67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo, Niko Chavez, Cory Epperson
Jun 20, 2023 -

Palm Coast Ford responded

Thank you for sharing your experience working with our team! We're so glad to know you received 5-star service and we hope to work with you again!

June 16, 2023

Melissa is the most thorough person I've ever met. Even when she has 100 things going on she still takes care of the one in front of her. More

by javillgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Jun 20, 2023 -

Palm Coast Ford responded

Thanks so much for sharing this 5-star feedback for Melissa! We're so glad to know you had a positive experience and we hope to work with you again!

June 15, 2023

My wife's '97 Mustang GT just rolled over 60k miles. (Original owner) Ford scheduled maintenance from the owners manual says they would replace the PVC Valve at no charge under warranty. Palm Coast Fo More

by BDAPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Jun 16, 2023 -

Palm Coast Ford responded

Thank you for sharing this great 5-star feedback for Darius and our service team! We're so glad to know you had a positive experience. Please let us know if you need anything else!

June 15, 2023

Well they have improved their service. I was at the point where I was about to pay for my oil changes so I wouldn’t have to deal with them. A huge change since my last oil change the More

by gomo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
Jun 16, 2023 -

Palm Coast Ford responded

Thank you for sharing this 5-star feedback for Cory and our team! We're thrilled to know you had a positive experience with our service team and we hope to work with you again!

June 15, 2023

Every time I bring my truck in for service , the folks are professional, personable, and always have a quick turnaround. Communication has been clear. More

by SHELLEY386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Jun 16, 2023 -

Palm Coast Ford responded

Shelley, thanks so much for sharing this great feedback for our service department! We're thrilled to hear that you had a 5-star experience and that your service was quick and pleasant. Please reach out if you need anything else!

June 15, 2023

Very helpful and pleasant atmosphere. Explained what I was looking for and he was spot on. Had meset up and out the door in record time. More

by Vivianhunter3128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Larry Helsel, Kyle Hash, Brian Tuma Jr.
Jun 16, 2023 -

Palm Coast Ford responded

Vivian, thanks so much for taking the time to share this great 5-star feedback with our team! We're so proud to know you received 5-star service from our sales team and we hope to see you in the future for your maintenance needs!

June 15, 2023

Amanda was very knowledgeable and attentive. Great service and very polite team. I return all the time because of this. More

by Pmhumay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mahoney
Jun 16, 2023 -

Palm Coast Ford responded

Thank you for sharing this great 5-star feedback for Amanda! We truly appreciate your time and business!

June 15, 2023

The Service Center is easy to make appointments with, they take you on time and in all do a great job! I have never had any issues with them!! More

by KOCONNOR121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Charlie Altman, Barry Clymer, Don York, Dave Kollar, Melissa Cooper, Murphy ., Kevin Burns
Jun 16, 2023 -

Palm Coast Ford responded

Thank you so much for sharing your experience working with our service center! We truly appreciate this kind feedback for our team and we hope to work with you for many years!

June 14, 2023

The service department was quick to diagnose the source of our car's A.C. refrigerant leak: deteriorated compressor. The shop needed 2-3 business days to receive the new compressor, but once the part arriv More

by MIKE_FORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash, Niko Chavez
Jun 14, 2023 -

Palm Coast Ford responded

Mike, thanks so much for sharing this great 5-star rating and review for our service team! We're so proud to have provided top-notch service for your vehicle and we hope to work with you again soon!

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