Packey Webb Ford
Downers Grove, IL
Filter Reviews by Keyword
By Type
Showing 285 reviews
SWINDLERS! !! DISHONEST!! Put money down on a Bronco sport that they promised was "in transit". I told them that I was moving out of state and in a hurry and aft !! DISHONEST!! Put money down on a Bronco sport that they promised was "in transit". I told them that I was moving out of state and in a hurry and after they pushed back the arrival date 3 times I bought the exact same car at another dealership! They still don't have the car I was promised but they are refusing to refund my money!! Bad people!! Buy elsewhere!!!! More
My hubby and I have purchased all our cars here. Chris Shuman is the best. Very personable and professional. Nick/Sales was the same. Always a great experience going in there for an oil change or a Chris Shuman is the best. Very personable and professional. Nick/Sales was the same. Always a great experience going in there for an oil change or any other service needs. They are pet friendly so I am able to bring my ESA with me there. More
This is my 4th car purchased from Packey Webb and ill never go anywhere else for a vehicle. I deal eith Chris Shuman when i go there and hes made every buying experience the best possible. Highly recomme never go anywhere else for a vehicle. I deal eith Chris Shuman when i go there and hes made every buying experience the best possible. Highly recommend Packey Webb Ford More
My concern is quality of service. The inspection of the vehicle should be done. I should not have to ask if fluids topped off, all lights are in working order. I had to let them know The inspection of the vehicle should be done. I should not have to ask if fluids topped off, all lights are in working order. I had to let them know that light was out. I had to ask how you serviced the vehicle if the hood does not stay open, do you use a board to hold up. these are things that should be addressed when it is being service for the 40 points inspection, and I am paying for. I can go on, but it is repetitive. More
I called and made an appointment for the $39. 95 The Work Package. Had to pay 61.53! Don't get it! I'm not happy about this deal!!! I explained to the service guy that I received the deal via e 95 The Work Package. Had to pay 61.53! Don't get it! I'm not happy about this deal!!! I explained to the service guy that I received the deal via email. And that's I what I expected to pay. I still have the email regarding this offer. More
Purchased a new Ford F-150, traded a 2019 Ford F-150 and the entire transaction in the dealership took less than 30 minutes to complete. A repeat, many times over, customer. the entire transaction in the dealership took less than 30 minutes to complete. A repeat, many times over, customer. More