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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.6
636 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 636 reviews

September 04, 2026

Have always had good experience The service staff has always been great. I'm in and out in know time More

by NUTMEG710
Recommend Dealer
Yes
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Sep 04, 2026 -

Packey Webb Ford responded

Knowing you found our service staff reliable and efficient means a lot to us. We’re pleased we could get your Explorer back on the road so quickly. Thank you for choosing our service department for your Ford Explorer.

September 04, 2026

Easy to make appointment, service went well and out on time They informed me with details on this and what might be next More

by CHRISTINE.A.WARMAN
Recommend Dealer
Yes
Employees Worked With
Tim/ Nick & Kaitlyn in service
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Sep 04, 2026 -

Packey Webb Ford responded

Knowing scheduling was effortless and service on your Ford Escape finished on time is rewarding. Hearing that our team kept you informed with detailed explanations of this visit and the next steps means a lot to our service department.

September 04, 2026

I had a very good experience from start to finish. Eric did a great job working with me to get the car I wanted in my budget. More

by SMSPAETH
Recommend Dealer
Yes
Employees Worked With
Eric Mateo
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Sep 04, 2026 -

Packey Webb Ford responded

Our sales team enjoyed helping you find the right used Ford Bronco within your budget. Your kind words and five-star rating mean a lot to us.

September 04, 2026

They always treat me with respect Honest people. Wont try to over sell. Good workers More

by GOTPUG21
Recommend Dealer
Yes
Employees Worked With
Tim
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Sep 04, 2026 -

Packey Webb Ford responded

Thank you for the five-star rating and for recognizing our team’s respectful, honest approach. We’re pleased our service department could provide straightforward care for your Ford Mustang.

September 03, 2026

Nick is an amazing communicator who kept me up to date with the play by play on a big job plus several other recalls and sub jobs. They also provided me with a great rental vehicle while my Maverick was d More

by WarrenCarter33
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 03, 2026 -

Packey Webb Ford responded

Hearing that our communication kept you informed throughout your complex repairs and recalls means a lot to our service team. We’re pleased we could arrange a rental while your Ford Maverick was in for service. Thank you for the five-star rating.

September 02, 2026

Very easy to work with very accessible Was dealt with in a timely manner Friendly More

by laumost
Recommend Dealer
Yes
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Sep 02, 2026 -

Packey Webb Ford responded

We’re glad our service department was easy to reach and completed service on your Ford Escape promptly. Your kind words about our welcoming, prompt service mean a great deal to us.

September 02, 2026

You had our truck for over 2 weeks and NOT ONE PHONE call to let us know what was going on. We were calling to find out after we were told they would keep us updated We could have utilized a rental but didn' More

by Kay.mcqueen69
Recommend Dealer
No
Employees Worked With
Joey was supposed to be our guy. You had our truck for over 2 weeks and NOT ONE PHONE to let us know what was going on We could have utilized a rental but didn't know if it was covered. Doubt we will ever be back
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September 02, 2026

Easy to schedule appointments through the Ford app or hust a phone call. Appreciate the drop off service. More

by SARAHMZALESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 02, 2026 -

Packey Webb Ford responded

Thank you for the five-star rating. We’re glad scheduling service for your Ford Escape through the app or by phone was easy and that our drop-off option was convenient.

August 30, 2026

It was a very unique experience Charles went to the extra mile just to close the deal More

by Essam Alfayadh
Recommend Dealer
Yes
Employees Worked With
Charles
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Aug 30, 2026 -

Packey Webb Ford responded

We’re glad the purchase of your GMC Yukon felt unique and that our team could go the extra mile to secure the deal. Your kind words and five-star rating mean a lot to us.

August 30, 2026

It was a very unique experience Charles went to the extra mile just to close the deal More

by Essam Alfayadh
Recommend Dealer
Yes
Employees Worked With
Charles
Print
Aug 30, 2026 -

Packey Webb Ford responded

Our team is pleased we could go the extra mile to complete the purchase of your used GMC Yukon. Hearing that you found the experience so unique means a lot to us.

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