Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Packey Webb Ford
Downers Grove, IL
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 306 reviews
January 27, 2025
What can I say? ? Diego (Godinez), our salesman, took care of us from start to finish throughout the long arduous process of special ordering our Ford F150 Lariat. We ? Diego (Godinez), our salesman, took care of us from start to finish throughout the long arduous process of special ordering our Ford F150 Lariat. We had so many questions before, during and after. Diego took all of our calls with great patience and much knowledge and experience. Including my ‘old lady who hasn’t purchased a vehicle in 20 years’ questions haha. The day our truck was delivered my spouse had neglected to bring important paperwork so we went home to get it. My spouse is almost 70 with health issues and he was exhausted and I had a dental appointment scheduled within the hour. He said we’ll just pick the truck up tomorrow. Diego was quick to jump in and said he’d bring the truck to us because we only had 2 more forms to sign and knew we lived in the next town over. WHAT A GREAT GUY!! So i rescheduled my dental appt and said come over anytime. Before he left he set up the auto start and a few other things. I was so grateful. I would ABSOLUTELY recommend DIEGO GODINEZ to anyone i know if they’re looking to buy a Ford car/truck. And Diego….. feel free to use us as a reference anytime! More
by Roy Dickerson
Employees Worked With
Juan Diego Godinez
January 20, 2025
Service department does a great job every time I take my truck in for anything. They are now my go to dealership for all things related to maintenance on my F150. truck in for anything. They are now my go to dealership for all things related to maintenance on my F150. More
by Poconnor2021
Employees Worked With
Kaitlynn Barg
January 06, 2025
Always friendly and knowledgeable about my cars needs. Takes time to listen and explain everything very clearly so I know what’s going on with my vehicle Takes time to listen and explain everything very clearly so I know what’s going on with my vehicle More
by Expressvending
Employees Worked With
Nick Dennis
January 05, 2025
Bob Driver was top notch. .. professional, patient & attentive to all our concerns. Joe Storti was also great...friendly, informed &helpful with all the accounting issues. We .. professional, patient & attentive to all our concerns. Joe Storti was also great...friendly, informed &helpful with all the accounting issues. We will go there for our next car, for sure! More
by kmiec84
Employees Worked With
Joe Storti, Bob Driver
December 29, 2024
This dealership always take care of my vehicle when I get in for service and the customer service is outstanding. The waiting are and is bright and comfortable. in for service and the customer service is outstanding. The waiting are and is bright and comfortable. More
by dolmos487
Employees Worked With
Ken Snyder
December 12, 2024
The team at Packey Webb was great! I was looking for a used vehicle. Matt listened to what I wanted in my new car and found me the perfect vehicle. I was looking for a used vehicle. Matt listened to what I wanted in my new car and found me the perfect vehicle. More
by DW
Employees Worked With
Matthew Horeni, Kaitlynn Barg
