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Packey Webb Ford

Downers Grove, IL

4.5
285 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 285 reviews

November 04, 2020

My husband and I were in the market for a new vehicle. We looked on-line , by phone and in person at Packey Webb Ford. We decided to go in person to test drive a truck we saw on-line. We called it was there More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salazar, Sergio
Nov 05, 2020 -

Packey Webb Ford responded

Hi Jackie! We're so happy we were able to help you out! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

November 01, 2020

Greg and his team are complete professionals. They found me the car that I wanted it made it super easy with financing options etc. The dealership is an absolutely beautiful faculty and there were always pe More

by BillyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Webb
Nov 12, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

November 01, 2020

Recently purchased transit connect from Mike G. Great Guy No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out i More

by jjj6325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 05, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! We hope you continue to choose Packey Webb Ford for all your vehicle needs! Take care!

October 04, 2020

I feel very comfortable taking our two Fords to Packey Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. T More

by Read Boeckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Maciel
Oct 30, 2020 -

Packey Webb Ford responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again. Take care!

September 22, 2020

great service, easy appointments, and a ride home and back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. More

by jrobins252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike payne
Oct 30, 2020 -

Packey Webb Ford responded

Thank you for sharing! We are glad it has been nothing less than exceptional.

September 17, 2020

This is by far the most outstanding dealership to deal with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at a More

by MDCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department team and supervisor
Oct 30, 2020 -

Packey Webb Ford responded

We are pleased to hear this! We take pride in our work and pleasing our customers. We look forward to seeing you on your next visit. Take care!

Oct 30, 2020 -

Packey Webb Ford responded

We can not thank you enough for your kind words and your past business with us! We are glad it has been nothing less than exceptional

September 01, 2020

Mike G (commercial sales person) did a great job! Thanks again Mike G over at Packey Webb, my new Transit van looks great. Thank you! More

by Lovitt Blinds & Drapery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giambrocono
Oct 30, 2020 -

Packey Webb Ford responded

We are pleased to hear this! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 19, 2020

This is a Great Dealership, Great Appointment scheduling, Great Service and Great attitude from al the Service Staff that I have been in contact with More

by animox67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Sam is my Normal contact
August 07, 2020

Service Prompt, Thorough, Quality and Polite! Everything was great. Including arranging the appointment. Sorry, I don't want to write any more and don't se More

by tigersone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
August 05, 2020

Excellent customer service! I'm not one for writing reviews . . . but Packey Webb Ford in Downers Grove has gone above and beyond to help me out. Thank you Mike Payne for your p More

by chicagorod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Payne
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