Packey Webb Ford
Downers Grove, IL
Filter Reviews by Keyword
By Type
Showing 285 reviews
My husband and I were in the market for a new vehicle. We looked on-line , by phone and in person at Packey Webb Ford. We decided to go in person to test drive a truck we saw on-line. We called it was there looked on-line , by phone and in person at Packey Webb Ford. We decided to go in person to test drive a truck we saw on-line. We called it was there but by the time we drove there, they had just sold it. We saw it being drove right off the lot. Sad face!!! We still went inside and met with Sergio Salazar... What an outstanding person!!! He went above and beyond to get us a truck that my husband just LOVES... Thank you Sergio for being you. More
Greg and his team are complete professionals. They found me the car that I wanted it made it super easy with financing options etc. The dealership is an absolutely beautiful faculty and there were always pe me the car that I wanted it made it super easy with financing options etc. The dealership is an absolutely beautiful faculty and there were always people around to help. It was a fantastic experience and I would recommend buying a car from PW to anyone! More
Recently purchased transit connect from Mike G. Great Guy No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out i No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out in about an hour. I will definitely be returning. This is the first Ford I have owned So far, I'm very happy with the vehicle and the dealer More
I feel very comfortable taking our two Fords to Packey Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. T Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. The waiting area is very nice too. More
great service, easy appointments, and a ride home and back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. More
This is by far the most outstanding dealership to deal with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at a with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at any other brand or dealer. Working with this dealership service department Has indefinitely spoiled us in raising the expectation of What Service and Maintenance should be. We are grateful to have a service department full of the quality people like this maintaining our company vehicles that we depend on daily. Thank you Packey Webb for setting the bar More
This is a Great Dealership, Great Appointment scheduling, Great Service and Great attitude from al the Service Staff that I have been in contact with Great Service and Great attitude from al the Service Staff that I have been in contact with More
Service Prompt, Thorough, Quality and Polite! Everything was great. Including arranging the appointment. Sorry, I don't want to write any more and don't se Prompt, Thorough, Quality and Polite! Everything was great. Including arranging the appointment. Sorry, I don't want to write any more and don't see a reason for this expectation. It is the one bad spot in a great experience! More
Excellent customer service! I'm not one for writing reviews . . . but Packey Webb Ford in Downers Grove has gone above and beyond to help me out. Thank you Mike Payne for your p I'm not one for writing reviews . . . but Packey Webb Ford in Downers Grove has gone above and beyond to help me out. Thank you Mike Payne for your professionalism. We will continue to be loyal Packey Webb customers. More