Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Packey Webb Ford
Downers Grove, IL
285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 285 reviews
May 03, 2021
It's a pleasure taking my truck to Packey Webb, always great service and the staff is very friendly;y. Great dealership, am looking forward to going back for my scheduled service for my vehicle. great service and the staff is very friendly;y. Great dealership, am looking forward to going back for my scheduled service for my vehicle. More
by dscarmardo
Employees Worked With
Scheduler, pay clerk
April 19, 2021
They sold me a new car that had rats living in the undercarriage near the trunk that had chewed on the camera wiring. They then told me that the warranty did not cover the damage. Corporate Ford eve undercarriage near the trunk that had chewed on the camera wiring. They then told me that the warranty did not cover the damage. Corporate Ford eventually paid to fix the damages but I have no respect for Packey Webb after that. More
by Julian
Employees Worked With
Maggie Webb
April 10, 2021
I like this car. First Ford we have owned in fifty years. Wish they had put on a dual tone horn This one makes you ashamed to use it. The horn I mean. The car is great. years. Wish they had put on a dual tone horn This one makes you ashamed to use it. The horn I mean. The car is great. More
by Mjkt1969
Employees Worked With
Nonda. Kar
April 03, 2021
All staff very helpfull and answer my many many questions. The car is awesome and is all I expected and more. I did check in with Vince in the service department and was very knowledgable. The key questions. The car is awesome and is all I expected and more. I did check in with Vince in the service department and was very knowledgable. The key to a great dealer is the sales and service departments. Matt and Vince lived up to my future expectations More
by nwpoca
Employees Worked With
Matt, Vince
March 11, 2021
Outstanding service with a focus working efficiently to get you back on the road. Very clean all over the dealership with friendly staff every place you turn. get you back on the road. Very clean all over the dealership with friendly staff every place you turn. More
by tobinwehrl
Employees Worked With
Nick
February 09, 2021
I recommend packey web Ford to anyone purchasing a vehicle..Great customer service good deals Good experience and our salesman Nick was great.. Thank you Melissa vehicle..Great customer service good deals Good experience and our salesman Nick was great.. Thank you Melissa More
by Melissakuchan1983
Employees Worked With
Nick pelta
December 10, 2020
Great service, simple and quick process to get an oil change. The dealership has a large and clean waiting area that made waiting for the oil change pleasant. change. The dealership has a large and clean waiting area that made waiting for the oil change pleasant. More
by RJOConnor
Employees Worked With
Vince
November 16, 2020
After not being happy with another Ford dealer I simply drove to Packey Webb Ford and received very great service and could not be happier . My salesman Eric Finlon did a very good job taking care of me by drove to Packey Webb Ford and received very great service and could not be happier . My salesman Eric Finlon did a very good job taking care of me by finishing the sale in matter of Minutes. More
by holein02
Employees Worked With
Eric Finlon
