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Pacifico Hyundai

Philadelphia, PA

4.8
1,793 Reviews
Call Dealership (610) 320-2146
View Awards

6715 Essington Ave

Philadelphia, PA

19153

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1,793 Reviews of Pacifico Hyundai

June 21, 2024

Awesome customer service from start to finish I really needed a used vehicle I could count on and the delivered I am very very happy and satisfied More

by deniseworek1492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Cross
Report | Print
Jun 26, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 20, 2024

Pacifico is a great place you can find your dream car with great customer care. More

by Musa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie, Acia Gay III
Report | Print
Jun 26, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 17, 2024

Joey Peruto was very nice and kept me informed of my car’s service as I waited in the comfy waiting area. More

by alacav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
Report | Print
Jun 19, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 14, 2024

What a great experience! Acia Gay is excellent at his job! He is very knowledgeable. He made me feel very comfortable. Once we decided on a car, the paperwork was completed q More

by Michellewalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acia Gay III, Michael McErlean
Report | Print
Jun 14, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 13, 2024

Dennis was very efficient & pleasant. The facility is great. The work on my auto was timely & efficient. More

by pat.desanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
Report | Print
Jun 13, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 11, 2024

Zach was super attentive, helpful, and dedicated to making sure we were happy with our purchase! More

by Bridget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Harmer, Gerald Worley, Zachary Cross
Report | Print
Jun 13, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 09, 2024

Very happy with my service visit. They were informative and pleasant.I appreciated the ride and the video. More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
Report | Print
Jun 11, 2024 -

Pacifico Hyundai responded

Hi Faye, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 07, 2024

Was an absolute pleasure working with Hector Polanco. As a student, had a few obstacles to get through to get a leasing approved and he worked with me through every step!! More

by spry_mishaps_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Polanco, Brandon Lokey
Report | Print
Jun 11, 2024 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 02, 2024

Honestly didn't know what to expect when my wife and I showed up for an appointment made on-line to test drive a new Santa Cruz at Pacifico Hyundai. But Zak Cross was wonderful. He quickly made us feel More

by bdengler54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Cross
Report | Print
Jun 04, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 31, 2024

Service department stinks! Maria Pacifico doesn't return phone calls at all! Poo business practices! More

by bobsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Pacifico, Justin Castro
Report | Print
May 31, 2024 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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