Pacifico Hyundai
Philadelphia, PA
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1,793 Reviews of Pacifico Hyundai
The team at Pacifico was very friendly. I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just u I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just under 2 months to resolve. Pacifico overcharged me over $500 dollars in taxes. They made me aware of their error on my return visit to Pacifico a few days later, to finish paperwork. First, they did try to sell me services and upgrades instead of refunding. It took 2 months to receive a reimbursement. Plus, I purchased my new car with cash so they already had the full amount in hand, including the erroneous additional $500. It took multiple calls and e-mails over the course of 8 weeks to get Hyundai to send me a refund check. Contacting Zach and finance manager Mike Bernick was a dead end. I eventually reached out to Maria Pacifico and Tom Flynn who finally took care of my outstanding issue. That part of my purchasing experience is why I cannot recommend this dealership. More
Excellent service department! Honest assesstments and reseasonable prices. Dennis and Justin are great! The building remodel is fantastic! Honest assesstments and reseasonable prices. Dennis and Justin are great! The building remodel is fantastic! More
Without a doubt Pacífico Hiunday the best dealer in Pennsylvania. Excellent service people very friendly like Steve y Hector Polanco. Thank you for Your service. Willians Francia. Pennsylvania. Excellent service people very friendly like Steve y Hector Polanco. Thank you for Your service. Willians Francia. More
AC was an excellent salesman. He was very helpful with my decision making, the trade in with my car. Another admiration with A C was that he was not pushy. He was very helpful with my decision making, the trade in with my car. Another admiration with A C was that he was not pushy. More
Steve Cromartie was great! He made the whole experience less daunting and actually enjoyable! I would definitely recommend him! He made the whole experience less daunting and actually enjoyable! I would definitely recommend him! More
As a first time buyer and my first dealership experience, I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with th I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with the car so far. The only thing that left me with a bad taste in my mouth is having to pay a bigger bill than expected to get this deal done. More
Codie Lilly helped with my recent purchase and he was really fantastic to work with. He went out of his way to show me all the features of my new vehicle and made sure the settings were to my liking befo really fantastic to work with. He went out of his way to show me all the features of my new vehicle and made sure the settings were to my liking before I drove away. More