Pacifico Hyundai

New Lease I am delighted with my new lease. I usually lease for 3 years and move onto the next - cars don't really move me one way or the other UNTIL now. I a I am delighted with my new lease. I usually lease for 3 years and move onto the next - cars don't really move me one way or the other UNTIL now. I am giddy over my new 2020 Elentra. This vehicle has every option I was looking for with a great lease deal. Steve and the entire team at Pacifico made the process fun and easy - Thank you Steve, Chris and Jason for everything. More

Customer Service I was assisted by Matt Leader for my new car. I am extremely happy with the service and would recommend Pacifico and its customer service representat I was assisted by Matt Leader for my new car. I am extremely happy with the service and would recommend Pacifico and its customer service representatives always. :-) More

Sales associate Mike was very patient and accommodating. As a single woman, I feel very comfortable with the service and attention they provide. I have received several calls, checking in on me, to see if I As a single woman, I feel very comfortable with the service and attention they provide. I have received several calls, checking in on me, to see if I had any questions about my new car. More

Great Experience! I was treated extremely well here and would certainly recommend this dealership to a friend. Everyone I worked with was patient, helpful, and honest. I was treated extremely well here and would certainly recommend this dealership to a friend. Everyone I worked with was patient, helpful, and honest. I'm very happy with how every conversation went at every step, and I'm even happier with the car I bought! More

Quick and easy Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time More

Easy Day First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially dur First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially during the times when we were waiting for paperwork to process. More

As this being my first time visiting a dealership exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving m exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving me all the options on the two cars that I had test drove and looked at. During the during the processon gathering more information to buying my vehicle David exceeded the limits to make sure my Mommom and I were comfortable and kept deep conversation. Even after purchasing my vehicle, he kept in touch with me making sure the car is treating me week and if there was anymore he could do. I am very satisfied with David’s service, thank you for everything! More

Oil Change Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My ap Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My appointment was at 9:15 and I didn’t check out with the cashier until 10:55. An attendant came to check in with me around 10:20 to let me know of other services to which I declined. He was nice and said the car would be done in 10 minutes. After 30 minutes I checked in with him and he said he was just finishing up with paperwork. The attendant was nice but being told time estimates and then being wrong or double can be very frustrating. At least try to give an accurate update at the 45 or even 60 minute mark. The cashier was having issues with the computer system which also delayed me leaving. More

Service and Sales Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing w Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing with Steve. More

Exceptional Customer Service This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the beginning until the end, he was patient and willing to explain things that I didn't understand. I felt that he was very personable, honest, and genuine about wanting me to make the best decision for myself. Even after finalizing the lease, Dave has been easily accessible should any questions or concerns arise. The customer service I received from Dave speaks to the service the dealership provides as well. More