
Pacifico Hyundai
Philadelphia, PA
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1,812 Reviews of Pacifico Hyundai
Great experience! Gregory was very helpful and very kind. It was a long day, but he made us feel very comfortable and we left happy customers. Thank you Gregory!!! We h Gregory was very helpful and very kind. It was a long day, but he made us feel very comfortable and we left happy customers. Thank you Gregory!!! We hope to see you again and will definitely be referring you to family and friends! More
Excellent In general very good service. I was greeted every time I went there. I was asked if I am being helped. And shown around different cars to choose from. In general very good service. I was greeted every time I went there. I was asked if I am being helped. And shown around different cars to choose from. Paper work took sometime but not that long. I'm satisfied by the service. More
Timely service I was very satisfied with my experience at Pacifico Hyundai.The salesperson was friendly and knowledgeable and went out of his way to make it a satis I was very satisfied with my experience at Pacifico Hyundai.The salesperson was friendly and knowledgeable and went out of his way to make it a satisfying experience. More
Great customer service I had a great experience purchasing my car. Reginald was a great help and had me in and out of the dealership in a flash. I had a great experience purchasing my car. Reginald was a great help and had me in and out of the dealership in a flash. More
Joyful buying It was a joy to buy from this dealership. Would recommend to family and friends . Gregory was a true gentleman and I was happy that he was my sales It was a joy to buy from this dealership. Would recommend to family and friends . Gregory was a true gentleman and I was happy that he was my salesperson More
Excellent experience Purchasing a car is a tedious experience but the staff at Pacifico Hyundai, especially Roy Ruttenberg, made the process engaging and I felt that my ne Purchasing a car is a tedious experience but the staff at Pacifico Hyundai, especially Roy Ruttenberg, made the process engaging and I felt that my needs were accounted for in each step of the process. More
Very helpful and honest! Greg hooked it up! Very friendly and helpful toward making my final decision. Honest and caring, sold me my first car won't ever forget it! Greg hooked it up! Very friendly and helpful toward making my final decision. Honest and caring, sold me my first car won't ever forget it! More
Happy Tuscon Owners!! A couple of weeks ago my wife and I went to Pacifico Hyundai in search of a new vehicle. We were greeted by Jodi Delia. Her bubbly personality and h A couple of weeks ago my wife and I went to Pacifico Hyundai in search of a new vehicle. We were greeted by Jodi Delia. Her bubbly personality and her knowledge of all the vehicles Pacifico had to offer, made our purchasing experience so easy. Jodi answered all our questions and concerns and helped us pick the perfect car for our needs. We couldn't be happier with our 2016 Hyundai Tuscon. I highly recommend Pacifico Hyundai and Jodi Delia if you're in the market for a new or used vehicle. More
The Best Hyundai car-dealership in the area! We purchased our car from Pacifico and couldn't possibly have had a better experience. Here are the reasons why we thought they were the best among mo We purchased our car from Pacifico and couldn't possibly have had a better experience. Here are the reasons why we thought they were the best among more than a dozen car-dealerships that we visited across both New Jersey and Pennsylvania: 1) Great website with accurate breakdown of prices: Pacifico's website is user-friendly and lists the deals where you would expect to see them. They also have something very rare for car-dealership websites: For each deal, the Pacifico website gives you the breakdown of how much the car cost originally, itemizes each discount you're getting, and includes information about the reason for the discount so that you can calculate the cost of the car when you don't receive a discount that you're not eligible for. 2) Sold us the car for the true car best price: We found the best price on offer from Truecar for the Hyundai Sonata that we were interested in. The best price from Truecar was the deal on offer from Pacifico. Besides, the price that I got from the sales rep matched the price on their website, which in turn matched the price on TrueCar, so they get points for transparency. They also accepted our trade-in car for its KBB value. 3) Outstanding customer service: Folks at Pacifico are exceptionally friendly and are highly professional from the outset. Greg Glascoe, our sales representative, is affable and helpful, and helps make the experience of buying a car more pleasant (many other sales reps from other dealerships were sleazeballs!). Jason Oquendo, the manager, came across as honest and totally on top of things: he knows what he's talking about and he was able to handle all the more difficult questions we had (like how hard would it be to get the car registered in other states, how the down payments and car loans would work etc.). Since they're as good as they are, wait-times can be a little high, but you usually get your job done. 4) *Not* pushy: I know this still falls under customer service, but it deserves its own point! We liked the Hyundai Sonata that we saw at Pacifico, but we wanted to get the best deal, and we shopped around. We were honest with Pacifico that that's exactly what we were doing. In spite of that, they were never pushy and never asked us to 'grab the deal while it lasted' (like other dealerships did). There was only one time that they were 'pushy' in the least, and that's when they were trying to sell us some extra warranty, but they backed down quickly enough once we showed that we weren't interested. 5) Go out of their way to ensure customer satisfaction: Our license plates were coming in from a different state and we had temporary license tags. The license plates were delayed though because of a blizzard and we were concerned about having the car parked out on Philly's streets. We asked Greg Glascoe, our sales rep, if we could leave our car at Pacifico until our plates arrived and he was more than happy to do this (even threw in a free car-wash!). Pacifico stored our car for three weeks (for a week even after the license plates arrived since we were on travel and couldn't come take the car). Our experience with Pacifico was hands-down *the best* among the dozens of car-dealerships we visited across New Jersey and Pennsylvania. We endorse them 100%. More
Great Service! Michael was a great guy! Helped me all the way! Would differently recommend! Can't wait to come back to get my car service. Excellent! Michael was a great guy! Helped me all the way! Would differently recommend! Can't wait to come back to get my car service. Excellent! More