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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews

1,038 Reviews of Pacifico Ford - Service Center

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June 20, 2020

Great atmosphere. The wating area was nice and clean the cashier did not know about the notice that was sent out about the service for essential workers. More

by Ashton4kelly
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Jun 22, 2020 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 18, 2020

My wife dropped her truck off at Quick Lane for service this morning and when she picked up the vehicle she noticed that her tires weren’t rotated, so she had to return back to have it done, how do we know More

by Slp5263
Recommend Dealer
No
Employees Worked With
Steven D'Alterio
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Being that my car is a ford I am more than happy to use your service. Even if my car wasn’t a ford you do great service I would still use your service More

by Virginia_Aiken
Recommend Dealer
Yes
Employees Worked With
James Williams
Jun 08, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 29, 2020

The young man who assisted me today was very professional, courteous, and knowledgeable. I don’t remember names much, only faces, but reflected on my paperwork is Andrew Knox. If he’s the one- O More

by Cynthia
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Jun 01, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 28, 2020

Pacifico Ford accommodated me and performed an oil change and tire rotation as requested. The entire process was smooth and friendly. I appreciate Pacifico Ford’s service. More

by JD
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 22, 2020

Everyone is friendly, kind, patient and professional!! Andrew is an Angel, I want to adopt him!! 😊 My car is running just wonderfully!! Thanks for helping!!! More

by Pat Lancit
Recommend Dealer
Yes
Employees Worked With
Terry Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duganes & Paul Reuben , Earl Hill, Bob Rauh, Andrew Knox
May 26, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 20, 2020

Great service always takes good care of any issues and always ready to let you know what condition your vehicle is and suggests any service you may need in the future More

by Rond
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
May 26, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 17, 2020

Awesome Quick Lane is an awesome addition to Pacifico's maintenance service. I brought my car here for my routine maintenance service check, and also when I h More

by yvonne7643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams, Javier Class
May 18, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 07, 2020

I bought my car from here 6 months ago and I came in yesterday for my first oil change and everyone was excellent, helpful and professional! More

by Cara.scicchitano
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Tulina
May 11, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 06, 2020

I always take my car there when my husband's car there for repairs. I love being environmentally of the service area and the leaders that take their time to help you. I just wish that the team member they More

by jujuzee12
Recommend Dealer
Yes
Employees Worked With
Kayla
May 07, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate it! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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