1,038 Reviews of Pacifico Ford - Service Center
I love quick lane Pacifico On Norwich drive!! I was able to get my oil changed with no hassle, reasonable price and it was done right away!! In addition I got a coupon got a free car wash at the newly renov to get my oil changed with no hassle, reasonable price and it was done right away!! In addition I got a coupon got a free car wash at the newly renovated Pacifico automated car wash!!! My car looks as good on the outside as well as the inside thanks to quick lane!!! Thumbs up to quick lane!!!! More
Kaley kept me up on the progress going on with my car, she was also very polite. Kaley was also knowledgeable in explaining what needed to be done with the car. she was also very polite. Kaley was also knowledgeable in explaining what needed to be done with the car. More
Fixed warranty issue with no problem Paul’s great to deal with in service. Good group of guys / techs would recommend other people. Good Ford Dealer with in service. Good group of guys / techs would recommend other people. Good Ford Dealer More
I want to thank Paul and Andrew for their help handling my Mustang for getting it serviced they were courteous and friendly through the whole experience and walked me through for what they did to my vehicl my Mustang for getting it serviced they were courteous and friendly through the whole experience and walked me through for what they did to my vehicle . I couldn’t be hsppier!! More
I purchased a car from Pacifico Ford and the customer service was so great!! I also made the decision to come to Pacifico Ford to get my car serviced and they are great with communication and they do exc service was so great!! I also made the decision to come to Pacifico Ford to get my car serviced and they are great with communication and they do excellent work! I highly recommend Pacifico Ford for your car needs. More
While waiting for the service completion I bumped into my salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; I left with a brand new 2020 Ford Escape. I have been dealing with Pacifico/Gary Holmes for so long that he has watched my grandson grow up and graduate from college. In fact, my grandson will soon be going into Pacifico/Gary Holmes to purchase his first car very soon. The Pacifico team is a friendly, courteous, and helpful group of people. They make sure you are comfortable and want for nothing. They don't disappear after you make a purchase either. I get periodic emails checking on me/car, holiday/birthday greetings, and an occasional phone call. Being a woman and a senior citizen I have to be careful so as not to be taken advantage of; I trust Pacifico/Gary Holmes and feel comfortable and safe dealing with your dealership. So, take care of Gary Holmes because he will be the only salesman I will use. Also, Bernard Jones' (Finance Department) handling of the financials on this sale was outstanding. He knew what I wanted my car payment to be and he made it happen!!! He was kind, patient, and very informative. I almost made him an honorary grandson. More
I brought my car from Mr. Earl and I found a WONDERFUL person, Mr. Bob, who sees that repairs are taken care of in the best way ever!! The men who greet me at various times when I need repairs (Paul and person, Mr. Bob, who sees that repairs are taken care of in the best way ever!! The men who greet me at various times when I need repairs (Paul and Andrew), are sweet and kind and take good care of me if Mr. Bob isn't around!! All keeps my car running better than ever!! 😊😊😊 More
Kaley was very helpful and informative as always. Service was prompt and quick. Everyone was following COV19 guidelines. I appreciate the efficiency of checking in my car and the factthat I an able to wait f was prompt and quick. Everyone was following COV19 guidelines. I appreciate the efficiency of checking in my car and the factthat I an able to wait for it. More
The service at Quick Lane was good and everyone was professional. Everyone had on their PPE during this Covid crisis. James was Very helpful and allowed me to print my car registration there professional. Everyone had on their PPE during this Covid crisis. James was Very helpful and allowed me to print my car registration there More