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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews

1,038 Reviews of Pacifico Ford - Service Center

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October 22, 2020

I love quick lane Pacifico On Norwich drive!! I was able to get my oil changed with no hassle, reasonable price and it was done right away!! In addition I got a coupon got a free car wash at the newly renov More

by linda my tuscon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
October 21, 2020

Kaley kept me up on the progress going on with my car, she was also very polite. Kaley was also knowledgeable in explaining what needed to be done with the car. More

by rtheil5481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley, 5 🌟
October 08, 2020

Fixed warranty issue with no problem Paul’s great to deal with in service. Good group of guys / techs would recommend other people. Good Ford Dealer More

by Ekass13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 07, 2020

I want to thank Paul and Andrew for their help handling my Mustang for getting it serviced they were courteous and friendly through the whole experience and walked me through for what they did to my vehicl More

by Moose1819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knox
Oct 08, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 04, 2020

I purchased a car from Pacifico Ford and the customer service was so great!! I also made the decision to come to Pacifico Ford to get my car serviced and they are great with communication and they do exc More

by Shae
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 22, 2020

Took longer then usual but overall good work. However 2nd time I took my SUV here and came away with one less lug nut. Ugh! More

by JLMex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Sep 23, 2020 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 19, 2020

While waiting for the service completion I bumped into my salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; More

by Engrid1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes
Sep 21, 2020 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 18, 2020

I brought my car from Mr. Earl and I found a WONDERFUL person, Mr. Bob, who sees that repairs are taken care of in the best way ever!! The men who greet me at various times when I need repairs (Paul and More

by Pat Lancit
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Bob Rauh, Andrew Knox
Sep 21, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 10, 2020

Kaley was very helpful and informative as always. Service was prompt and quick. Everyone was following COV19 guidelines. I appreciate the efficiency of checking in my car and the factthat I an able to wait f More

by nglackens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley
Sep 10, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 03, 2020

The service at Quick Lane was good and everyone was professional. Everyone had on their PPE during this Covid crisis. James was Very helpful and allowed me to print my car registration there More

by Buckytax515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Sep 08, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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