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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews
Call Service Center (610) 268-9577

1,038 Reviews of Pacifico Ford - Service Center

Sort by
November 02, 2021

Pacifico Ford service department has always given me great service. The service techs communicate and very clear with their service orders and make sure that you understand everything that they were rep More

by Bruh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knox
Report | Print
Nov 03, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 28, 2021

I e been dealing with Bob since I bought my car 2010. all around good guy and honest. More

by Jovinh104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Report | Print
Oct 28, 2021 -

Jovinh104 responded

Bob has been with me and my car since purchased 2010. I trust him and have been happy with service. I keep asking for him! let's get this car to 200, 000 k

October 19, 2021

Thank you Kaley GOWE for excellent support in the service of my 2018 Ford Taurus, More

by kennethl.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaley Gowe, Earl Hill
Report | Print
Oct 20, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 07, 2021

Friendly and great service. The staff was great, came in being my first time there and everything went smoothly. More

by Kenechukwublaise_okoli
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Report | Print
Oct 08, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 28, 2021

They are courteous and friendly. Listen to your concerns. Complete attention to your purchase of a vehicle. More

by Faith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Report | Print
Sep 28, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 23, 2021

Pacifico's Collision provided exceptional service. Sergio provided attention to detail & Mimi was great too! More

by prwilkerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Panasiti, Mimi Kerrigan
Report | Print
Sep 27, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 19, 2021

I was told that my vehicle will be done the same day but no was not done next thing you know I got a call late afternoon saying that I need this I need that but instead there was lazyness with the mechanic More

by vannyvoeun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Rubin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh, Andrew Knox
Report | Print
Sep 20, 2021 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

September 09, 2021

James is the BEST! Very helpful, professional and polite! He makes the visit that much more tolerable! I will always come to this location for my car needs! More

by Tiffany S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Report | Print
Sep 13, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 28, 2021

I have a ford.focus 2015. I visited this delaer because my wipers start to work without turning them on. I turm off the car and they still keep woking. I told the dealer my issues and were not able to prov More

by shaqod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listes
Report | Print
Aug 30, 2021 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

August 21, 2021

Very Satisfied With There Service Today Been A Customer 4 over 10 years or more More

by mrfayall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bottiglieri
Report | Print
Aug 23, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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