Pacifico Ford - Service Center

Matthew, c Kept me informed throughout the process that took a month and he was very helpful took a month and he was very helpful More

I always have a good experience at Pacifico Ford but when I was having a particularly bad day last week when my car was getting serviced Rich went beyond to help me out. It was the bright spot of a not good I was having a particularly bad day last week when my car was getting serviced Rich went beyond to help me out. It was the bright spot of a not good week. Thank you for your care! More

I have been a loyal customer for the past 10 years and I am very sorry to say that I am never coming back! am very sorry to say that I am never coming back! More

No issue. Very nice staff I did not wait long for my car and kept me updated Very nice staff I did not wait long for my car and kept me updated More

2024 it was time to get my vehicle AKA, my baby inspected and came up with a few problems that needed to be taken care of. Matthew told me what needed to be corrected before it would pass. As you can see any and came up with a few problems that needed to be taken care of. Matthew told me what needed to be corrected before it would pass. As you can see anyone who knows autos, the ECR valve and tube to the manifold needed to be replaced and it was done post taste with the parts available on site. Pacifico Ford is my go-to to keep my baby running which is a 2005 Ford F-150 4.6 l XLT. And after 22,800 mi on it It runs like new. Bottom line if you want to hang on to it you have to take care of it. Just like the lady that she is. 🛻❤️ Thanks a lot Matthew! More

Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my expectations. And went above and beyond to ensure I had transportation until my vehicle was completed. Mr. D'Alterio and Mr. Keene were very patient and professional. I'm sure I stressed them out with my constant calls and inquiries but threy made every attempt to address them and calm my nerves. There were issues with the phones but the Team at Pacifico Ford made efforts to reach out to me and address my needs via text and emails and follow up calls. They even addressed the concerns of my family members concerning my vehicle. I appreciate this team very much for all of their hard work, efforts and dedication to getting my vehicle repaired and keeping me on the road. Thank you Pacifico Ford. More

Ever time we had to bring our car for service we never had a problem, everyone was very nice to deal with, they were efficient and finished the job in a timely manor. The waiting area is very comfortable had a problem, everyone was very nice to deal with, they were efficient and finished the job in a timely manor. The waiting area is very comfortable and clean. More

Always have excellent experience at Pacifico. On my 5th car with them. Whenever I have questions Neal always takes the time to help me. On my 5th car with them. Whenever I have questions Neal always takes the time to help me. More

Very easy to deal with. Neal Bauer has been with us for years & makes getting cars very quick & easy. He is always available for questions or concerns! He is the best!! Neal Bauer has been with us for years & makes getting cars very quick & easy. He is always available for questions or concerns! He is the best!! More

Great Service, quick in and out. Great customer service would definitely recommend to you looking to have your Ford serviced Great customer service would definitely recommend to you looking to have your Ford serviced More