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Pacifico Ford

Philadelphia, PA

4.9
4,754 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,754 reviews

September 11, 2024

2024 it was time to get my vehicle AKA, my baby inspected and came up with a few problems that needed to be taken care of. Matthew told me what needed to be corrected before it would pass. As you can see any More

by Vietvet67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 23, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 10, 2024

I just recently bought a car from here and Dominic Varra was such a help and very very nice. More

by savannahtarlo425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Varra, Alexander Saraullo
Sep 23, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 06, 2024

Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my More

by actingupnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Keene
Sep 23, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 03, 2024

The entire team was courteous and professional from the moment we walked in to the dealership to the moment we drove off with our new car. Yohannes kept us informed throughout the entire process and was a More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohannes Kiros, Stanley I Otto Jr, Alexander Saraullo
Sep 05, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 31, 2024

Excellent experience. Easy to work with and quick to get through paperwork and take delivery. More

by Sharon S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
Sep 05, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2024

Ever time we had to bring our car for service we never had a problem, everyone was very nice to deal with, they were efficient and finished the job in a timely manor. The waiting area is very comfortable More

by Dstorace0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
Sep 05, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 29, 2024

Excellent Service! . Yohanes was amazing. He was courteous and professional. He kept me informed throughout the entire process. He was so respectful it was like purchasi More

by teeteew33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keichla Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr
Sep 05, 2024 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 25, 2024

Domenic Varra did an outstanding job in getting me in a new Ford Escape last week. We listed to my needs, showed me several options, and most importantly helped me select the car that would be best for my More

by Vinovs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Varra
Sep 05, 2024 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

August 16, 2024

My whole experience with Pacifico was amazing, from the start to end Yohanees guided me through the whole process and explained everything step by step. He even came to the dealership on his day off to hel More

by CristianBM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros, Alexander Saraullo
Sep 05, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 15, 2024

Yohannes was really informative and helpful during our buying process. He answered all our questions and explain throughly. He was patience and show us hand on what the vehicle was capable of. More

by Siu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
Sep 05, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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