
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I looked up Pacifico online because I was interested in a Ford Explorer for the winter. Two days after looking into the site my Fiances car was broken into and left undriveable. I told Adam Edwards the int Ford Explorer for the winter. Two days after looking into the site my Fiances car was broken into and left undriveable. I told Adam Edwards the internet salesman that I need either a Honda or Acura for my fiance. He said to come down that they had over 1000 used cars on the lot and that they definitely had used Hondas and Acuras. We drove 1 hour and 15 minutes through traffic to get to philly. When you call and ask for directions the women who answer the phone are " ignorant" and when you ask for directions they connect you to and automated system, which is hard to copy since they say the directions once and hangup. After arriving and asking for Adam I was told "someone else" would help me because Adam was across the street. I was then given a salesman who told me this was his very first week. We walked around the lot and there was not one Honda nor any Acuras. When I explained this to the Sales Manager he said he was sorry but they were sure they had something else. I'm incredibly displeased with my car shopping experience there. Also after speaking to several people about this situation they told me of similar situations at Pacifico. BUYERS BEWARE!!! More