Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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This was the second time I purchased a car with Pacifico. Both times I was there Mike helped me. He is incredibly helpful and nice and doesn't hesitate to give you every option that might fit your needs. He' Both times I was there Mike helped me. He is incredibly helpful and nice and doesn't hesitate to give you every option that might fit your needs. He's very personable and has the answer to any question you might have. In the off chance that he doesn't he'll always find out for you. I would absolutely recommend his service to anyone. More
MY EXPERIENCE WITH THE DEALERSHIP WAS VERY FRIENDLY AND EASY. BERT RENDLE WAS FRIENDLY AND VERY INFORMATIVE. HE SHOWED ME ALL THE FEATURES OF MY NEW EDGE. THE BEST THING ABOUT MY EDGE IS THE SYNC SYSTEM,I EASY. BERT RENDLE WAS FRIENDLY AND VERY INFORMATIVE. HE SHOWED ME ALL THE FEATURES OF MY NEW EDGE. THE BEST THING ABOUT MY EDGE IS THE SYNC SYSTEM,I REALY DIDN'T WANT IT UNTIL BERT SHOWED ME HOW EASY AND USER FRIENDLY IT IS. I HAVE TOLD MY FRIENDS ABOUT PACIFICO FORD AND I WILL BE RETURNING FOR MY NEXT CAR AND DEALING WITH BERT. More
This is our 3rd car that we bought from Pacifico (Ford was the latest). We just keep going back. The service could not be better. The latest car we got was a Ford (American made car for a change) and we l was the latest). We just keep going back. The service could not be better. The latest car we got was a Ford (American made car for a change) and we love it. Dan Staley was our salesman and he was great. Thanks for being honest and giving such good service from the beginning to the end, and the free carwash is a wonderful idea. We will see you all in a year or two. Keep up the good work and I will keep sending my family and friends there. More
I have purchased 2 cars from Bernard at Pacifico Ford over a period of 2 years. I have had a great experience both times. Everyone is so nice and they make you feel so welcome. They are not pushy and all over a period of 2 years. I have had a great experience both times. Everyone is so nice and they make you feel so welcome. They are not pushy and allow you the time you need to make an informed decision. I recommend this dealership and Bernard to everyone I know looking to purchase a car. More
I dread the buying a new car process and was not looking forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was straight up with me from our first meeting. He listened to what I wanted and what I was looking for. He even gave me some suggestions after I asked for them. Key word there being after! He was not pushy in the least and if fact, he bent over backwards to make me happy and it was so refreshing. Neal's service to me did not stop after the sale was complete. My car broke down twice and had to be towed to the dealer for maintenance. Needless to say I was not happy with my 2011 Mustang being towed 2 times in 1 week. Neal kept me calm and assured me that he will find out what the problem is and what is being done with my car and he did. I found the service department pretty much useless when it came to keeping me up to date. The assistant manager was an ASS and very rude to me. Because of Neal and the way he took his time with me and the way he made me feel like I was the most important customer there left me with an overall positive impression with your dealership. I even sent a friend to him and they also bought a car. More
I highly recommend Pacifico to anyone. My experience was great from start to finish. Friendliness of staff was great.Pricing for my lease was great. My overall experience was great. The employee that i work great from start to finish. Friendliness of staff was great.Pricing for my lease was great. My overall experience was great. The employee that i worked with Dan Staley was great from start to finish. More
Very Family friendly and everyone was helpful from the car runners to the head of the dealership. Everyone was 100% awesome. I had my 6yr old daughter with me and the treated her just like she was buying car runners to the head of the dealership. Everyone was 100% awesome. I had my 6yr old daughter with me and the treated her just like she was buying the car too. we both had a great time while there. More
Just purchased a new f-150, My salesman Dan Staley was extremley helpful with purchasing my new truck. He helped me get the price and exact truck with all the features I was looking for. I would definitle extremley helpful with purchasing my new truck. He helped me get the price and exact truck with all the features I was looking for. I would definitley recommend Dan to all my friends and family looking to buy a new or used car. More
I purchased a 2010 Hyundai Elantra and had a wonderful experience at Pacifico Ford. Dan Staley was extremely helpful and knowledgable along with the other staff I encountered. I could not have asked for a experience at Pacifico Ford. Dan Staley was extremely helpful and knowledgable along with the other staff I encountered. I could not have asked for a better experience. I will be going back to Dan at Pacifico for each car I purchase. More
We were very satisfiedwith the overall experience ,all our questions were answered, the financing was painless they shiwed us different options on the financing .When we walked inour sales person was prep our questions were answered, the financing was painless they shiwed us different options on the financing .When we walked inour sales person was prepared for us , with the car we wanted to test drive, he already researched our names for any available rebates,took us for a test drive and explained options on the escape to us. The whole process of buying the car went smooth. The whole staff that we came in contact with from the moment we walked in could not have been any more friendly, helpful and courteous. More