Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,732 reviews
It was a great experience dealing with Rocky! This is my first car shopping experience, and I am really glad that I got Rocky to talk to when I walked in the dealership. Rocky is super professional and pers first car shopping experience, and I am really glad that I got Rocky to talk to when I walked in the dealership. Rocky is super professional and personable. He took great care of me and clearly explained every detail. :) He's definitely one of the first people I will call when I am ready for my next car shopping! More
I have been a customer of Mr. Gary Holmes for a number of years and he has always been very accommodating to my family and I. My Dad purchased a Crown Victoria before he passed and he left it to me until th years and he has always been very accommodating to my family and I. My Dad purchased a Crown Victoria before he passed and he left it to me until th transmission died. Mr. Holmes is a very personable and always tries to solve any problem that I may hve with my car. I tell my friends about him and if they ever need to purchase a car go to Pacifico Ford or Hyundai and ask for Mr. Gary Holmes. I put my trust and faith that he will see that the transactiion(s)and service(s) will be done correctly. Thank U Mr. Holmes for being a people person. Regina Crenshaw Hightower More
Our car broke down on the way to a bar mitvah and college visit and we missed both of those events. Maria was so nice and helpful. She treated us very well and made our crummy day a little less crummy. He visit and we missed both of those events. Maria was so nice and helpful. She treated us very well and made our crummy day a little less crummy. Her customer service was outstanding! Pacifico Ford is lucky to have her. More
Typical dealer, force you to haggle price and lowball your trade-in; don't stand behind their product once it's out the door. Staff was super-attentive and friendly before the sale, non-existant and an your trade-in; don't stand behind their product once it's out the door. Staff was super-attentive and friendly before the sale, non-existant and annoyed after the sale; used vehicle I bought required $600 in maintenance costs 30 days after purchasing and never received keyless entry fob or keys that were promised. Overall would not recommend this dealer unless absolutely necessary. More
This was the best service experience to date They got me in quick and answered any of my concerns.. Maria Mahoney from the Quick lane was really pleasant, attentive and made this well worth, the trip plus, in quick and answered any of my concerns.. Maria Mahoney from the Quick lane was really pleasant, attentive and made this well worth, the trip plus, the price wasn't too bad either.... great Job Pacifico Ford/Maria More
I was in the area and stoped for parts and stopped by the quick lane to see the operation. I meet Maria and wanted to say what joy she is, very pleasent made me feel right at home. If all or most of yo quick lane to see the operation. I meet Maria and wanted to say what joy she is, very pleasent made me feel right at home. If all or most of your employee's are like her customer's will love coming back as I will. Thank you Ryan B More
I gave such a good rating because of the service i I gave such a good rating because of the service i received. Riccardo was beyond helpful. He helped me find a wonderful car within my price range. I I gave such a good rating because of the service i received. Riccardo was beyond helpful. He helped me find a wonderful car within my price range. I told him the most important things in a vehicle for me and he found me the perfect car, in the perfect color!I am a new mom and had just come off maternity leave, and i needed a reliable, safe car. i didnt have the recent paystubs that were required for the financing, but they worked with me still, until i could get documentation from my employer that would work. They even loaned me a car until the financing went through. The car has been a dream. As soon as my finance is ready for a new car we will definitely be back to pacfico and to visit riccardo. Thank you so much!!! More
This was my second time leasing a new car at this dealership. It was another great experience! Riccardo was very helpful in finding what I wanted. He was able to show me all of my options and was v dealership. It was another great experience! Riccardo was very helpful in finding what I wanted. He was able to show me all of my options and was very pleasant and enjoyable to work with. Riccardo was very nice, and he was able to answer all of our questions to receive the best deal possible. More
Rocky D was excellent. I never felt pressured. He ensured that I got what I wanted and went out of his way to be accommodating and made the process very convenient for me. The specific car that I wan ensured that I got what I wanted and went out of his way to be accommodating and made the process very convenient for me. The specific car that I wanted ( I test drove a similar one) was at another location and I wanted to drive it before finalizing the commitment. When it came in the next day, Rocky personally brought it to my job so I could drive it during the daylight. That evening, I went back to Pacifico to finalize the deal. All the paperwork was ready for me. Even better...the next week I was scheduled to have wheel locks put on. Rocky came to my job, picked up the car, took it back to be serviced and delivered it back to me before the end of day....during a horrible rainstorm. I would definitely recommend Pacifico...and especially Rocky. More
This was the first time that I have purchased a vehicle at a dealer. Everyone that I spoke to was extremely nice. They were also very helpful and caring. Neal made my first experience wonderful. I would de at a dealer. Everyone that I spoke to was extremely nice. They were also very helpful and caring. Neal made my first experience wonderful. I would definitely recommend this dealership to ppl in the future. If you have any additional questions feel free to call me. Thank you. Stephanie. 267 601 6514 More