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Pacifico Ford

Philadelphia, PA

4.9
4,747 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,747 reviews

September 02, 2022

Daquan is awesome very knowledgeable ,patient and professional. I’m happy with my new suv!! He really won us over with this deal ! More

by Val.washington66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daquan Fudge
Sep 06, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 02, 2022

Super pleased with the attentiveness and communication . Bryce went above and beyond for me and I could be happier More

by Grizzbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Walker
Sep 06, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2022

Pacifico Ford was wonderful to work with in purchasing a new vehicle for our company's fleet. Bryce Walker was on top of all the details, very professional, and all around great to work with! We will defini More

by sarah.torre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Walker
Aug 30, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 29, 2022

Bryce was very nice and detailed on providing information about the vehicle and make sure we were taken care of. He made sure we were happy with the decision More

by Lovemurrille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Walker
Aug 30, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 27, 2022

Horrible expensive and 3. 5 hour wait after scheduled appointment ! What is the point of making appointment More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

August 25, 2022

Excellent sales person! Highly recommended. He even took the effort of unlocking one of the vehicle’s hidden system features upon my request. This feature is highly import More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Walker
Aug 25, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 24, 2022

Bryce is the best! My husband and I purchased my first car and Bryce helped us make the process goes smoothly. He answered all our questions and didn’t feel pressured More

by Ro
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Bryce Walker
Aug 25, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 23, 2022

Pacifico Ford is my dealer. They keep My car in top shape. There is no other dealer like them. Angel was very pleasant and answered all my questions. More

by tessi237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Pacifico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mercado *****, Stanley I Otto Jr
Aug 24, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 22, 2022

Bryce was so helpful, attentive, worked with me, my situation… I honestly can not say enough great things about Bryce and would highly recommend him to help with my car needs!! Will DEFINITELY be back! More

by daekeam04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Walker
Aug 24, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 22, 2022

I received a recall notification from Ford on my 2022 Bronco for windshield. Emailed service and got a reply that a response would be coming but after 4 days I called and was told I would get a call from More

by Barrycuda2000
Customer Service
Recommend Dealer
No
Employees Worked With
Chris
Aug 24, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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