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Pacifico Ford

Philadelphia, PA

4.9
4,733 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,733 reviews

November 12, 2024

I always have a good experience at Pacifico Ford but when I was having a particularly bad day last week when my car was getting serviced Rich went beyond to help me out. It was the bright spot of a not good More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Hi Vanessa, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

November 10, 2024

The customer service at this dealership was simply amazing. They were so helpful and patient with us during the entire purchasing process and were efficient with the process. They were highly professi More

by DMK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 09, 2024

I bought a 2024 Ford F150 a few months ago and my experience was as close to perfection as one could get. The guys there were awesome and I would definitely recommend this dealership. If I’m ever in More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr
Nov 18, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 28, 2024

I had an exceptional experience with the team at this dealership. They were highly professional and demonstrated a deep knowledge of their vehicles. The buying process was smooth, friendly, and completel More

by nick.thomas8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Varra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Randt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr, Alexander Saraullo
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 26, 2024

Everyone there was very nice and Michael was very knowledgeable and he made the experience great. More

by kateyes125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 26, 2024

Neal and Megan were very helpful with finding me a car that I felt comfortable with; very thankful to them for all their help! More

by glow95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Hi Neal & Megan, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

October 17, 2024

Look no further! Best car buying experience I've ever had. The staff is amazing and their selection and prices can't be beat. They got into the car we needed at ou More

by Chriscat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen D'Alessando
Oct 21, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 15, 2024

My Salesman Mike was excellent to work with. He went out of his way to accommodate my timeline and answered any questions that I had. I highly recommend using him when looking for a car. More

by christianmountz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr
Oct 21, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 14, 2024

I had a great experience purchasing a new car with Pacifico Ford! Not only because of their great deals but customer service. Richard Bortner who sold me the car and Jorge Agosto, the Sales Manager, w More

by Leo Moreira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bortner
Oct 14, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 01, 2024

My experience at Pacifico Ford was amazing! My old vehicle had broke down and had been towed away. On the same day it happened, Chris my salesperson from Pacifico came and picked me up without More

by trudyjefferson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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