Pacifico Ford

My latest service experience at pacifico Ford was excellent. Joe was awesome. He kept me informed with everything going on with my vehicle. He even took me out to my vehicle and showed me everythin excellent. Joe was awesome. He kept me informed with everything going on with my vehicle. He even took me out to my vehicle and showed me everything that was done. He also took the time to show me how to maintain the service that was just performed. There was issue with my warranty, that he again took the time to extinguish before it became a major problem. I truly appreciate real service. More

Pacifico Ford is a great dealership that backs up every car they sell.This is my thord vehicle from Pacifico and I highly recommend them to anyone looking to buy or lease a new for vehicle and is looking t car they sell.This is my thord vehicle from Pacifico and I highly recommend them to anyone looking to buy or lease a new for vehicle and is looking to be treated like family,especially when dealing with Rocky De Gregorio. More

This was the worst experience I have ever had with a service dept.! Wanted to charge me $1200 to replace a brake line that cost me a whooping $140 once I got it home. Total price to fix truck would only service dept.! Wanted to charge me $1200 to replace a brake line that cost me a whooping $140 once I got it home. Total price to fix truck would only have been $40 but for some reason their incompetent mechanic cut a factory Ford line under the hood that was in perfectly good shape the bad line was by the fuel tank. So I repaired my original problem and the problems they created. Also showed up to pick up my truck only to find driveshaft disconnected and transmission linkage disconnected! Hard to believe they allow this type of butchering to go on at a dealership. More

Excellent experience! Rocky went above and beyond to get me the EXACT vehicle I wanted. This is my second lease with Pacifico, and I would not hesitate to recommend them. me the EXACT vehicle I wanted. This is my second lease with Pacifico, and I would not hesitate to recommend them. More

I came to Pacifico one day just to browse and see what was out there. Chad Gilbert approached me in a very friendly and professional manner offering his assistance in finding a vehicle that was just righ was out there. Chad Gilbert approached me in a very friendly and professional manner offering his assistance in finding a vehicle that was just right for my needs. We drove a couple of vehicles and when I sat in the 2008 Mazda CX-9, I fell in love with it. The vehicle was in such impeccable shape that it looked like it was brand new. Chad provided me with a great deal of information and was extremely helpful with the buying process. He answered any and all of my questions promptly and in a detailed manner. I left the dealership that day feeling like I was well taken care of and given the best deal possible on my new SUV. On more than one occasion Chad contacted me just to make sure everything was going great with my new vehicle and offered himself to assist me in meeting any future needs I may have. I will not hesitate to recommend this dealership, and Chad Gilbert specifically, to anyone I know looking to buy a new vehicle. Chad is a true asset to the company and did a great job helping me get into the vehicle that was right for me. More

I gave it a great rating because of their friendliness, rapidity, and cleanliness of the facility. In addition, any questions were answered quickly and completely. This makes for good for customer relation rapidity, and cleanliness of the facility. In addition, any questions were answered quickly and completely. This makes for good for customer relations. More

I was not sure what I wanted when I got to the dealership but I knew I wanted to keep my payments as low as possible. If it wasn't for Rocky, I don't think I would have gotten the deal that I did. He is a but I knew I wanted to keep my payments as low as possible. If it wasn't for Rocky, I don't think I would have gotten the deal that I did. He is a miracle worker. I can't say enough to thank him. It was a great experience and as painless as a car purchase can be. Thanks! More

Mr. Agosto made my new car purchase a wonderful experience. He was not only knowledgeable about the vehicle I purchased, but his friendly personality was instrumental in my decision to finally get experience. He was not only knowledgeable about the vehicle I purchased, but his friendly personality was instrumental in my decision to finally get a new car. Mr. Agosto's demeanor help me relax because I was really anxious when I walked in the show room that day. If all of your sales people are as good as he is, Pacifico Ford will be a billion dollar business before any of your competitors. More

We were referred to Gary Holmes by my brother John Vece. I called Gary the morning of Memorial Day to see if he was in and I left a voicemail for him. Gary called me back within 30 minutes or so, I told hi I called Gary the morning of Memorial Day to see if he was in and I left a voicemail for him. Gary called me back within 30 minutes or so, I told him that I needed to buy a car today - he said "ok, I'lll be waiting for you.". Sure enough when we got there and he was there and ready to help me and my husband drive out in a car that day. When I walked into the dealship I immediately felt comfortable as I thought of my dad who bought ALL his cars from Pacifico. My husband and I gave Gary some challenges and he was very patient and polite and answered all of my questions. He successfully solidified the financing and we drove out that day in a 2013 Ford Taurus - mission accomplished! We also ran into another couple at Pacific Mazda who just started shopping and we happily told them to go talk with Gary Holmes as our experience with him thus far had been great! I will continue to refer Gary and hopefully buy my next car from him. Buying a car can be stressful but Gary was able to make our experience (almost) stress free! Because of Mr. Holmes' overall customer service of his responsiveness, his ability to listen to our needs and concerns, his patience & politeness are only some of the reasons I can happily rate him and his services to us as "GREAT"! Thank you Mr. Holmes! Sincerely, Rhonda & Fred Scafisi More

I have been taking my car to Pacifico Ford in the Auto Mall for 7 years now. I have always been greeted with courtesy and respect. I have received quality service and any questions or problems have always Mall for 7 years now. I have always been greeted with courtesy and respect. I have received quality service and any questions or problems have always been addressed. More