
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Awesome! We love Pacifico! This is the 6th car we have bought from Pacifico and I know we'll be back for more!! Thank so much!!! We love Pacifico! This is the 6th car we have bought from Pacifico and I know we'll be back for more!! Thank so much!!! More
excellent service as always I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today for a routine oil change and maintenance service. the only issue I had was when I had called to schedule the appointment. The woman who answered the phone had answered the phone while eating and you could clearly hear her chomping away. When I told her I wanted to make an oil change appointment for my vehicle she said "didn't I just make an appointment for you?" Now this was the first time I had called so I told her no. She then told me she had nothing available until Saturday, I was calling on Tuesday, while she continued to chomp away on whatever she was eating in my ear I hung up the phone. Nancy is my regular service advisor and I am always completely satisfied with her so I just contacted her and asked when she could fit me on for an oil change and she had no problem at all putting me in for the day I had requested. The work was done quickly and efficiently, Nancy is always polite and courteous to me. I will never go anywhere besides Pacifico and Nancy is the best. More
Salesman: 10+ - Whoever Detailed My Car: 0 Jorge Agosto Rocks. We walked in not 100% sure of what we wanted to do. We have a leased Ford with three months to go so we were maybe looking to leas Jorge Agosto Rocks. We walked in not 100% sure of what we wanted to do. We have a leased Ford with three months to go so we were maybe looking to lease a new car and roll the remaining payments into the new lease. But purchasing a second used car was also an option. Jorge spent a long time with us, looking at different car and financing options. He put in 120% effort, and always with a smile. We ended up with a used car and plans to come back to Jorge and Pacifico in three months to purchase or lease a new car. Gina Puggi-McDevitt was also excellent and a pleasure to work with. Whoever detailed my car -- shame on you. I could have made a fuss at the dealership but we were tired after a very long day and had no more time left tonight. I would be happy to receive a redo this weekend or next week sometime. More
Great experience Fantastic experience, first time buying a car and did not know what to expect. I would recommend this dealer and dealership to others. I liked the h Fantastic experience, first time buying a car and did not know what to expect. I would recommend this dealer and dealership to others. I liked the honest approach that was taken with me and did not feel like I was being intimidated. More
Awesome Experience I worked with Dan Staley. This was my first car-buying experience so I had by guard up but Dan was awesome--very patient, courteous and diligent and r I worked with Dan Staley. This was my first car-buying experience so I had by guard up but Dan was awesome--very patient, courteous and diligent and responsive. I had a ton of questions and Dan was able to answer them clearly and knowledgeably. I highly recommend him and Pacifico as a whole; great customer service all around! More
Loving My New "Used" Car Bill worked very diligently on getting me my car. Hit a few bumps and potholes on the way. My credit is not the best, but Bill was still able to get m Bill worked very diligently on getting me my car. Hit a few bumps and potholes on the way. My credit is not the best, but Bill was still able to get me into a car that I love. He showed her to me, when he said I was approved for a used car. I saw her and fell in love with her. We weren't sure if she was for sale at first, but when we found out she was, I jumped on it and was able to take her home that same day. It's been three weeks since then and I'm keeping. Bill did a great job and he should be proud. I'm loving every time I get behind the wheel of her knowing that she is all mine. She is the best car I've ever driven. I never thought I would buy a used car, but I am glad I did. I'm not sure I would enjoy a new, "inexperienced" car as much. I can't wait to take her on my road trip at the end of August, 2014. Thanks for the car, Bill. She is a keeper. If I ever find the need to trade in or buy another car, I'm definitely going back to him, whether he is at Pacifico Ford or not. More
"Customer service oriented" I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre explained my options up front and explained that he would get back to me as soon as his team found the problem. It did take some time but he kept me updated and calm while still remaining professional. As someone coming from customer service, I can recognize & appreciate that. I would definitely recommend asking for him & would bring my car back here if necessary. More
Excellent Rocky DeGregorio was great, we have purchased 3 cars from Rocky DeGregorio at Pacifico. He was so nice and treated us like part of his family, Rocky DeGregorio was great, we have purchased 3 cars from Rocky DeGregorio at Pacifico. He was so nice and treated us like part of his family, More
Xxxxxx The time spent was excellent and both salesmen made my purchase a joyful experience. I have purchased every car I've had through Ford and will contin The time spent was excellent and both salesmen made my purchase a joyful experience. I have purchased every car I've had through Ford and will continue to do so! More
Sal Dinubile Chris Watson made buying a car easy and seamless. He was very personable, knowledgable, and easy going. I would highly recommend a friend or family me Chris Watson made buying a car easy and seamless. He was very personable, knowledgable, and easy going. I would highly recommend a friend or family member to Pacifico because of Chris. More