Pacifico Ford

Dequan and ford pacifico worked very diligently to give me the best deal on my suv. Thank you again! I am very satisfied with my purchase. me the best deal on my suv. Thank you again! I am very satisfied with my purchase. More

This is my fave. The customer service is immaculate. They welcome you like family. Nice cars. The customer service is immaculate. They welcome you like family. Nice cars. More

The sales person I picked from the top of the list here on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc t on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc that said I sent the money. After the trouble with that I couldn't get them to tell me how long it takes them to ship it... The just gave me a phone number of the company they will use... Obviously that company won't know anything until they get the manifest. So now I have $9,000 in the hands of a dealership who's sales manager associated me with thieves telling me I could steal their car if they gave me the paperwork. I buy A LOT of cars (41 cars in 32 years of driving) and to find a dealership that respects the customer seems impossible. Sales Managers always have a nonsense story as to why simple requests can't be honored. Ford... Your sales people... Specifically the sales managers need to be trained that customers actually matter, that your business does better when you do better for your customer. They also won't stop running my credit, I've had 7 hits in the last few days even AFTER settling on Ford Credit... The only Financing option I asked to be provided. I have my own credit unions, and banks I can borrow from without having my credit run 7 times. If you find a car listed by Pacifico see if you can find another somewhere else where you will be treated like you matter. I am at well qualified buyer (At least I would want someone like me purchase form me) credit is in the top 4% of the country, income is in the top 5%, I know what I want before I go to the dealerships or make any calls and try not to waste time. So far at the time of this rating it's been close to a week and I can't get the sales department to take my deal seriously. I DO NOT buy anything from F&I it seemed once that was out of the bag the deal stalled on their side for NO CLEAR REASON other then a story about me being like thieves they've apparently dealt with in the past. Clearly my current business does not matter to Pacifico. My future business is definitely not going to be with this dealership. More

Excellent service and great obtaining the new year f 150 truck continuous after purchase assistance. I am very pleased Thanks .friendly family environment .at Pacifico ford. Thanks again to Bryc 150 truck continuous after purchase assistance. I am very pleased Thanks .friendly family environment .at Pacifico ford. Thanks again to Bryce Neil and everyone. Involved. More

Bryce is the man-- super helpful and direct. Big fan of Pacifico for their honesty and service. Never felt the angling typical of most dealerships. Highly recommend! Big fan of Pacifico for their honesty and service. Never felt the angling typical of most dealerships. Highly recommend! More

I loveeeee great customer service…. Mr fudge went above, and beyond … He listened to everything I said. All of my concerns were handled with the best of care. I could not have asked for Mr fudge went above, and beyond … He listened to everything I said. All of my concerns were handled with the best of care. I could not have asked for a better salesperson. I live in New Jersey and I don’t regret driving all the way to Pacifico Ford to buy my car. It was the best experience I’ve had buying a car. So if you’re big on excellent customer service and someone listening to your concerns, especially when purchasing a car, I would recommend Da quan Fudge and Pacifico Ford… More

Daquan went above and beyond and was very patient. You are in great hands with him! You are in great hands with him! More

Every model I picked on-line was sold before I could look in person. Even "sold " vehicles remained on line days after. in person. Even "sold " vehicles remained on line days after. More

Bryce was very knowledgeable and accommodating to help me with the sale and set up with the sale and set up More

Excellent service, everyone I dealt with was very very professional!!! Great people, great dealership, never a bad day at Pacifico!!! professional!!! Great people, great dealership, never a bad day at Pacifico!!! More