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Pacifico Ford
Philadelphia, PA
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,760 reviews
December 15, 2014
Excellent Service Shadi and Rick were exceptional. I would highly recommend this dealiership to all of my friends and family. The quality of service at Pacifico Ford Shadi and Rick were exceptional. I would highly recommend this dealiership to all of my friends and family. The quality of service at Pacifico Ford is superb. More
by arycin326
Employees Worked With
Richard Sadowski, Shadi Dandan
December 15, 2014
First time with Pacifico -- they really worked with us Tyrell and the folks at Pacifico did a great job getting us into a quality used car. Although we didn't get the car that we initially had our sights Tyrell and the folks at Pacifico did a great job getting us into a quality used car. Although we didn't get the car that we initially had our sights set on, we still got a decent deal on a car that was within our price range and which came with some pretty nice features. The entire process was a lot less painful than I thought it would be, and within a matter of days we were riding around in a car that we could be proud of. We're hoping to trade up in a few years and we plan to come back to Pacifico. More
by Tanya1201
Employees Worked With
Tyrell Nolan
December 15, 2014
worst experience ever I purchased my pre owned car at Pacifico. I was assured I could bring it back there for any repairs. Early Nov. my starter died and I had it towed in I purchased my pre owned car at Pacifico. I was assured I could bring it back there for any repairs. Early Nov. my starter died and I had it towed in for a simple repair. One week later I get a call from Bob notifying me that my car was ready. The best part is when I get there my car would not start and no one knew why! Turns out at some point while PACIFIO was in possession of my car which was only diagnosed as needing a new starter someone at Pacifico broke my key fob. I only knew this after PACIFIO gave up on repairing my car 1 week later and had it towed over to Family Dodge down the street. Instead of Bob and his friend Terry Morrison at PACIFIO owning up to thier mistake I was handed the bill for $350 dollar's to replace my key and a $159 bill from Enterprise because of thier refusal to pay the full amount of the rental car I needed to get my family around during 2 out of the 3 weeks they needed to fully repair my vehicle! I was amazed to encounter such brazen bullying and recklessness in dealing with other people's property. I promptly emailed upper management about my problems: Tom Flynn said he would look into helping but I never heard from him again. More
by earlpete22
December 15, 2014
Jorge Agosto - Terrific Sales Person This was the easiest and most informative car buying situation, I have ever had. I do not know much about cars, how the car buying process works, whe This was the easiest and most informative car buying situation, I have ever had. I do not know much about cars, how the car buying process works, when to change oil etc. Jorge was EXTREMELY patient. He explained to me the paper work involved with buying a car, that oil changes occur every 4 months, and really helped me. I feel that the price was great and I got a really good deal. I also left feeling like I would be taken care of provided anything happened because i got a lifetime warranty on my engine and oil change reminders. Jorge was patient, informative, responded right away to emails and phone calls. When I came in to buy the car on a saturday, I was in and out in under 2 hours. I am going to recommend Jorge to my friends and family. He is an invaluable asset to the team!! More
by jennifer.vicario.1
December 13, 2014
Used Car Purchase Rocky is the man, very helpful in all aspects. He took care of my questions and concerns. This is the 3rd car I purchased from him. Rocky is the man, very helpful in all aspects. He took care of my questions and concerns. This is the 3rd car I purchased from him. More
by Jaybird59
Employees Worked With
Chad Gilbert, Rocky De Gregorio
December 12, 2014
Great customer service Great experience I have leased multiple vehicles from pacifico. I have always had a pleasant experience. Customer service is always impeccable. They m Great experience I have leased multiple vehicles from pacifico. I have always had a pleasant experience. Customer service is always impeccable. They make you feel welcomed. I'm very satisfied with my new lease. Couldn't ask for anything more. More
by Alishajojo
Employees Worked With
Mike Henkin
December 11, 2014
experience Although I did not get my dream price, I got my dream car finally.Michael also try to his best to support me, I think its enough, I also I can get sam Although I did not get my dream price, I got my dream car finally.Michael also try to his best to support me, I think its enough, I also I can get same quality service on my car. More
by MINXUEQIU
Employees Worked With
Mike Henkin
December 10, 2014
Great dealership I love Mike H.! He was honest with us and very straight forward. Usually when you go to a car dealership they make you test drive the vehicle first a I love Mike H.! He was honest with us and very straight forward. Usually when you go to a car dealership they make you test drive the vehicle first and then tell you that you're not approved. Mike's mission is not to break our hearts. He wants you to know what you can afford or can't afford before you test drive a car. It took us about a week but we got that car that we know we needed. They worked tirelessly to get the deal complete and it was worth it in the end. Pacifico Ford is where it's at - great service, great cars. The first time we drove the car was when we drove it home!!! We never test drove it. We felt that safe with them. Their 'Engine for Life' program is fantastic. Can't wait to see if we will ever need it!! More
by mutemanewton
Employees Worked With
Kurt Shadduck, Mike Bernick, Mike Henkin
December 08, 2014
Happy Experience I am very happy that I went to Pacifico Ford.I was glad that I had Mr. Earl Hill as my salesperson .every question I had he answered without hesitatio I am very happy that I went to Pacifico Ford.I was glad that I had Mr. Earl Hill as my salesperson .every question I had he answered without hesitation and with honesty Lucy Rafter More
by luciferpine
Employees Worked With
Gina Puggi McDevitt, Kurt Shadduck, Earl Hill
December 06, 2014
Good overall My service with Gary Holmes was EXCELLENT , I always purchase my SUV from Gary and my family too. I'm going to recommend all my family and friends to My service with Gary Holmes was EXCELLENT , I always purchase my SUV from Gary and my family too. I'm going to recommend all my family and friends to Gary. More
by tachina
Employees Worked With
Gary Holmes
