Pacifico Ford

We got a car!! Wendell Hogans was fantastic. My girlfriend Kelly and I were in the market for a new car and decided to give Pacifico a try. We were so lucky to have Wendell Hogans was fantastic. My girlfriend Kelly and I were in the market for a new car and decided to give Pacifico a try. We were so lucky to have Wendell as our sales rep. He went above and beyond in order to help us get the right car for our needs. We are now the proud drivers of a brand new 2015 Mazda 6 hatchback. I would suggest that you request Wendell by name if you ever decide to give Pacifico a chance. More

good service Mr. Davis let me test drive the car for a week to see if I like the car. he was honest & straight forward about everything. Thank for being a good Mr. Davis let me test drive the car for a week to see if I like the car. he was honest & straight forward about everything. Thank for being a good sells man More

thank you Thank you so much for your patience. You turned a bad day into a good one and I couldn't be more happy with my car. Will definitely recommend you t Thank you so much for your patience. You turned a bad day into a good one and I couldn't be more happy with my car. Will definitely recommend you to family and friends. Neal and Chris are the real deal! More

Professional service! I purchased a car from Pacifico this year and was pleasantly surprized by my salesman, Chris Watson. He was friendly and very professional. He was v I purchased a car from Pacifico this year and was pleasantly surprized by my salesman, Chris Watson. He was friendly and very professional. He was very knowledgeable in every aspect of sales, and helped me select just the right car for me. I would recommend Pacifico and Chris to all of my family and friends. More

Excellent!! Mike Henkin worked long after the sale to make sure we had every discount offered. For an honest and seamless sale, I would recommend Mike. Kurt als Mike Henkin worked long after the sale to make sure we had every discount offered. For an honest and seamless sale, I would recommend Mike. Kurt also was able to find us a fabulous deal on a car over the internet and we had an agreement before I even stepped foot in the dealership. The whole team there works together to create a smooth experience. More

Smooth and Easy Rocky was a knowledgeable, courteous and more than fair salesperson. He answered all of my wife and I's questions and gave a excellent service. He did Rocky was a knowledgeable, courteous and more than fair salesperson. He answered all of my wife and I's questions and gave a excellent service. He did what he said he would and handled the sale in a professional and courteous manner. Deal with him once, and you will understand why he has so many repeat customers. More

Great Service department Nancy was very helpful. I have never had a good experience like this when I had issues with my car. Despite having some serious issues with my trans Nancy was very helpful. I have never had a good experience like this when I had issues with my car. Despite having some serious issues with my transmission and radio. Nancy was very informative through this process which entailed several trips back to the shop for different parts that were needed to correct my issue I was having with my vehicle. The waiting room was phenomenal. It was comfortable and I was able to get some work done while I waited, as well as relax, while I waited to have my vehicle fixed. I would recommend this place to anyone. More

Car needed Transmission work. Understanding of your problems and will work with you so that you can keep driving while your car is being repaired. Holly and Bob both showed great c Understanding of your problems and will work with you so that you can keep driving while your car is being repaired. Holly and Bob both showed great concern which help ease the frustration a little bit. More

The Best Experience I have ever had. I recently purchased a certified 2011 Hyundai from Pacifico Ford when my daily driver decided to breakdown. when I entered the showroom I encountered I recently purchased a certified 2011 Hyundai from Pacifico Ford when my daily driver decided to breakdown. when I entered the showroom I encountered a wonderful salesman by the name of Dan Staley. Right away I knew this was going to be a good fit. I never felt at any point that I was being forced into a decision. I was allowed to make the decision that was best for me, ,which is very rare in this world when dealing with sales people. As the sales director of a business myself, my first thought was I wonder if I can hire this guy. lol. I have always purchased my vehicles at a Springfield location and I can tell you that pacifico ford will be my first stop from here on out. I think my wife will be ready for a new vehicle in a year and I will certainly be coming back to Dan Staley to make that purchase. thank you for the wonderful experience. More

THANK YOU I have to tell you I have never been more pleased purchasing a vehicle in my life. I am no stranger to dealing with Car Dealerships since I have purc I have to tell you I have never been more pleased purchasing a vehicle in my life. I am no stranger to dealing with Car Dealerships since I have purchased roughly 8 new vehicles in the last 15 years. At this point my only regret is I only purchased 2 from you but this one will be the third and I will be certain to go with what I know and stay with your group from now forward. My financial situation over the last 18 months has been a bit challenging and I absolutely needed a car so I called Larry Farrell at your shop. My deal was closed with zero hassles or the expected run around someone thinks about when they hear “car salesman.” This process has been efficient and professional like I have never seen before. This whole event has had me on the phone twice and in the shop to sign some papers with no worries at all from my side. Pacifico afforded me the opportunity to handle the documentation process electronically and I have had answers before I even posed the questions. I am right in the middle of multiple challenges and my time is more valuable to me now than ever before. Through their actions Larry, Mike, special financing and the finance department with their respective teams have shown a respect for my time and my financial situation and collectively they have delivered a good car right inside the price range I requested. I sat down and was delivered 3 options for me to choose from and all 3 were equally good. I picked one, signed some papers, dropped off some cash, and I am out the door. Absolutely amazing! I just wanted to make sure to drop you a line to recognize Mr. Farrell and Mr. Henkin and their teams for their efforts. There is no doubt in my mind they were there to assist me and generate some revenue for your organization as well. You don’t always see a sale balanced so equally between money and people. This may be the 1st time I ever walked away from purchasing a car with a good feeling and gratitude combined! More