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Pacifico Ford
Philadelphia, PA
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,760 reviews
January 26, 2015
My experience with buying a car. I had a very positive experience with Mr Holmes. the dealer ship was very comfortable. Mr Holmes was very friendly,and professional. I will tell f I had a very positive experience with Mr Holmes. the dealer ship was very comfortable. Mr Holmes was very friendly,and professional. I will tell friends and family to go to pacifico ford if they are looking for a car ask for Mr.Holmes for a positive experience. More
by lyn223
Employees Worked With
Gary Holmes
January 22, 2015
Awesome I would like to thank everyone there for all their help. I would of liked a cheaper price but it is what it is. My overall experience was good. I woul I would like to thank everyone there for all their help. I would of liked a cheaper price but it is what it is. My overall experience was good. I would refer and go back for n my next car. More
by Ljoel
Employees Worked With
Rocky De Gregorio, Joseph Pacifico, Mike Henkin
January 21, 2015
Great experience, great car! My girlfriend and I arrived at Pacifico Ford after a long and unpleasant experience at a competitor. We came in on a very busy Saturday, so at first I My girlfriend and I arrived at Pacifico Ford after a long and unpleasant experience at a competitor. We came in on a very busy Saturday, so at first I was worried when Des, the original sales rep who responded to my inquiry, was busy with another customer. Des explained that he wasn't going to be able to help, apologized and immediately introduced us to Mike Henkin, who, after the experience we just had at the competitor, was a breath of fresh air! Reassuring and relatable, he actually listened to what I was looking for in a car, thoroughly explained the features of the car that I had decided to test drive (a certified 2014 Ford Fusion Titanium - love it!), made the test drive fun and the buying process smooth. Like I said, it was a Saturday and very busy (we were the last people out of the dealership with my new car), and Mike made sure we were comfortable, asking us if he could get us coffee or water and checked in periodically during down times when finance was running my credit check, etc. We were never completely unattended, which could have easily happened on such a busy day. A side note, when I was outside looking at the car, two separate employees at different times walked by and told me that I was picking a great car, and that they own it themselves. They explained in passing what they liked about the car. Both conversations were brief, but made me feel reassured that not only was I picking the right car, but I felt so much better with Pacifico, because it showed me that the entire staff was attentive to everybody in the showroom and on the lot on a very busy day. Very happy with the entire experience! More
by Mike
Employees Worked With
Mike Henkin
January 21, 2015
Service I would like to thank Mr.Moore for the excellent service, He gets u in and out and he always greets you with a smile. ...I tell all my friends and fam I would like to thank Mr.Moore for the excellent service, He gets u in and out and he always greets you with a smile. ...I tell all my friends and family when they go to pacifico ford ask for Mr.Moore ....him and his team are very thorough and I would like to say job well done.. More
by Danielle
Employees Worked With
Andres Moore
January 21, 2015
First car purchase - probably can't get better than this! I walked in with my Father on a rainy day in November, looking to see and test drive a few cars. I was greeted by Charles (also goes by Randy) at the I walked in with my Father on a rainy day in November, looking to see and test drive a few cars. I was greeted by Charles (also goes by Randy) at the front door. He quickly greeted us and walked us to his desk, and we talked about some options. I had my eyes set on a 2015 Mustang EcoBoost, and after a short discussion, Randy went to retrieve a few cars that I may be interested in. I fell for the black Mustang, and Randy took me out for a quick test drive. He was extremely informative, and helped me to learn a bit more about the car even in the short drive we had. After the test drive, I had no doubt that I wanted the car and we sat down again to discuss the price and other logistics. Randy and his manager gave me an outstanding price for the vehicle, and Gina at Finance was able to give me a great rate for my specific financial situation. I also had a trade-in vehicle, which they gladly took, for a great rate, for me. The whole process took about 4-5 hours, which in my opinion was a bit too long, but I blame that on myself rather than the dealers because most of the time was spent finding the best rate for me; a definite plus! I ended up driving out of the dealership with a childhood dream car. This was my first car purchase that I have done myself, and I couldn't commend Pacifico Ford and their staff more on their exemplary service! I highly recommend Randy and everyone else at Pacifico Ford! More
by yjh925
Employees Worked With
Randy Childress
January 20, 2015
Class Act!! Neal, Charles and Rocky were great! They understood exactly what I was looking for, and actually gave me a few new ideas. I am very pleased with my ne Neal, Charles and Rocky were great! They understood exactly what I was looking for, and actually gave me a few new ideas. I am very pleased with my new F150 and will be returning to Pacifico in the future. Thanks for making my purchase a fun experience!! More
by Ron
January 18, 2015
Great Experience! Rocky was really great. I went to him with a specific car in mind and budget, and he got the deal done. I'm very pleased with my new car! Rocky was really great. I went to him with a specific car in mind and budget, and he got the deal done. I'm very pleased with my new car! More
by leah
Employees Worked With
Rocky De Gregorio
January 17, 2015
Excellent experience! I've been coming to this dealership for years and have yet to be disappointed. I highly recommend Pacifico Ford for all your auto servicing needs. I l I've been coming to this dealership for years and have yet to be disappointed. I highly recommend Pacifico Ford for all your auto servicing needs. I love my Ford Escape!!! More
by robyn
Employees Worked With
Desmond Bryant
January 14, 2015
Love my Nissan Juke From the minute we walked into the dealership, there was great customer service and professionalism. Dan Staley was our sales associate, he did an awe From the minute we walked into the dealership, there was great customer service and professionalism. Dan Staley was our sales associate, he did an awesome job with recognizing what it was we were looking for and helped us out when other dealerships basically said they couldnt. He stayed on top of things while we were there and I got to ttake my car home that night! No issues! He walked us through and explained everything. I definitely recommend going to see Dan! More
by SSpera1
Employees Worked With
Dan Staley
January 14, 2015
EXCELLENT DEALERSHIP and excellent salesperson This was a great new car shopping experience and I HATE shopping for cars. Pacifico had a very diversified salesforce but every person was friendly a This was a great new car shopping experience and I HATE shopping for cars. Pacifico had a very diversified salesforce but every person was friendly and easy to deal with. If I was forced to find something wrong I'd say that the purchasing paperwork took too long. Other than that, perfect!! More
by chassie721
Employees Worked With
Earl Hill, Brittany Defeo
