Pacifico Ford

LOVEEEEEEEEE this service dept The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern fo The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern for all customers. In the year that I've had my car and used their service center, Holly has been nothing shy of considerate, accommodating and honest. Her team members show extra care and love to my 2012 Chevy Cruz I purchased there almost a year ago. I would recommend anyone to use this center. More

"Second Time Around" This is my second purchase from the Pacifico Group. I purchased a Mazda MPV and as completely satisfied with experience. I am not certain why I did n This is my second purchase from the Pacifico Group. I purchased a Mazda MPV and as completely satisfied with experience. I am not certain why I did not come here first but I did visit two other dealerships and I did not feel as though they were listening to me. Upon arrival to Pacifico Ford I was greeted by Randy Childress and he immediately put my mind at ease. He listened to my concerns and we proceeded from there. The process was smooth and the vehicle I purchased was recently traded and I test drove it. I was still a little hesitant about the purchase because I really did not want a car payment. I came along kicking and screaming (Lol) but the process fro start to finish was painless. There were some repairs that need to be performed and Randy made all of the arrangements including providing a rental while the repairs were made. I am happy that I made the decision to return to your dealership for this purchase and I would not hesitate to recommend Randy to anyone that is looking to purchase a new or used vehicle. The entire experience was smooth and professional and I am very pleased!!!!!!! More

None better I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3r I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3rd car I have purchased from Pacifico and one of the reasons I keep returning to this dealer is because of the great service department (both Fast Lane and the regular service). Although I usually use Fast Lane for basic service, this visit was a little more complicated. Bob Rauh called to let me know the progress of the repair and answered all my questions in language that I could understand. More

thank you! I just want to say how amazing and helpful pacifico ford and in particular rocky degregorio was! They truly made me feel welcomed and that I mattered. I just want to say how amazing and helpful pacifico ford and in particular rocky degregorio was! They truly made me feel welcomed and that I mattered. I recomend any and anyone who wants great service and the best deal possible to pacifico ford and rocky! thanks again rock you the man ! -andrew More

High level of professionalism Mr. Agosto was highly knowledgeable of the features and costs associated with my leased vehicle. He also exhibited excellent listening and communicati Mr. Agosto was highly knowledgeable of the features and costs associated with my leased vehicle. He also exhibited excellent listening and communication skills. I would recommend him to anyone considering a Ford Motor purchase. More

Great experience Had a great experience at Pacifico Ford dealership. Salesman was very professional and well knowledge. Michael worked with me through out the process Had a great experience at Pacifico Ford dealership. Salesman was very professional and well knowledge. Michael worked with me through out the process and didn't pressure me at all.. More

overall good experience My experience with Pacifico ford was an overall good experience. Definitely eye opening and informative to say the least. Mike Henkin was a very appro My experience with Pacifico ford was an overall good experience. Definitely eye opening and informative to say the least. Mike Henkin was a very approachable, up front salesman. This was my first new car purchase and I would definitely recommend Mike as well as Pacifico Ford. More

Lease of my Ford Fusion I leased from Pacifico previously. My experience was great then and now.There were several things in the Vehichle that I was not farmiliar with. Howev I leased from Pacifico previously. My experience was great then and now.There were several things in the Vehichle that I was not farmiliar with. However, I was shown everything. Anything that needed to be programed was done for me, and I know if I have any concerns there is always someone there that can help. That is why I drive from NJ to PA More

Glad construction is overl Found the dealership much more available with renovations done. Everyone was more than helpful and many thanks to the driver who took me home when re Found the dealership much more available with renovations done. Everyone was more than helpful and many thanks to the driver who took me home when repairs where added to original one. We have been coming to Pacifico Ford for quite a few years and hope to be many more. More

Pacifico Ford, Rocky DeGregorio, Jay Singer: wow Wife and I went to Pacifico Ford on recommendation from a friend. Sales Manager, Chad Gilbert, introduced us to Rocky DeGregorio. We had no idea what Wife and I went to Pacifico Ford on recommendation from a friend. Sales Manager, Chad Gilbert, introduced us to Rocky DeGregorio. We had no idea what we were looking for. We just knew our limits and our basic needs. Rocky helped us work things down to a narrow list from across the whole Pacifico lineup (Mazda, Ford, Hyundai). He kept working to save us money and keep us from making a mistake. "You told me it couldn't be too big. This one's gonna be too big. You'd regret it." "You told me you didn't want to spend too much. With the extras, you're gonna go over on that one." He saved us money. He found us a perfect fit. He consulted, rather than sold. Like your own dad was helping you find a car. You'll love him. Dave Waz wasn't just fair in our trade-in. He was generous. What a great guy. And for Jay Singer, all I can say is: trust this man. He sells from the heart, and if he says it's good for you, it's good for you. He wants you back for the next sale and the one after that. He's looking to save you money over the long term, and bring you back again as a happy customer. He has the hardest job in the whole shop, I think, and you can trust him to help you. More