Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacifico Ford
Philadelphia, PA
4,782 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,782 reviews
July 29, 2025
We had a great experience with both Zak and Megan at Pacifico Ford. They were able to find the car for us with all the specifications we wanted and had fair pricing. Would recommend to others. Pacifico Ford. They were able to find the car for us with all the specifications we wanted and had fair pricing. Would recommend to others. More
by jgam16
July 19, 2025
Mr Morrison has been amazing I purchased my vehicle in 2011, and I been coming for service for my car every since. I appreciate Mr Morrison's help he's always been so kind, and always cared enough to chec 2011, and I been coming for service for my car every since. I appreciate Mr Morrison's help he's always been so kind, and always cared enough to check on my, and my daughter with special needs, and making sure we were comfortable. I appreciated his help with two issues I had with my car he resolved the issues with patience, and kindness. Cindy Feaster More
by Cindy Feaster
Employees Worked With
July 19, 2025
I had a great experience with Megan at Pacifico. She was fair, accommodating, and patient with us as we made our decision. Highly recommend her for your car buying needs! She was fair, accommodating, and patient with us as we made our decision. Highly recommend her for your car buying needs! More
by Fullerry
July 16, 2025
Mike DeLia and Stephen Dalessandro were most helpful with our recent Ford purchase. The entire process was professional and smooth. our recent Ford purchase. The entire process was professional and smooth. More
by HEATHER.FIORENZACPA
July 16, 2025
Vaughn was very knowledgeable, polite, professional, and showed me the how to to my car showed me the how to to my car More
by CT
July 10, 2025
Very friendly and informative staff! Answered all the questions I had and made the buying experience feel like a breeze! Answered all the questions I had and made the buying experience feel like a breeze! More
by christinaw93
Employees Worked With
July 09, 2025
Pacifico Ford I highly recommend for your next purchase whether it be a used vehicle or a new vehicle and your trade very good honest business whether it be a used vehicle or a new vehicle and your trade very good honest business More
by Bruzharley
Employees Worked With
July 03, 2025
Megan was very pleasant and helpful in my recent car purchase. She walked me through the entire process, and answered any lingering questions I had. purchase. She walked me through the entire process, and answered any lingering questions I had. More
by dvynerunner
June 30, 2025
Zach Randt - top notch! !!! He went out of our way, when he learned the car we came in was "sold". When he determine it wasn't sold.. he moved mountains to show us the car, !!! He went out of our way, when he learned the car we came in was "sold". When he determine it wasn't sold.. he moved mountains to show us the car, we had an appointment to see for 5 days!!! Zach made the whole experience amazing, positive and painless. I HATE car shopping. Zach made this experience easy and enjoyable. More
by B. Feeney
Employees Worked With
June 24, 2025
On 5/30/25 my son and I came into your dealership looking to purchase a 2025 Maverick ALT AWD. We were assigned Zach Randt. At the time of our visit your Maverick inventory was limited, however, Zach was c to purchase a 2025 Maverick ALT AWD. We were assigned Zach Randt. At the time of our visit your Maverick inventory was limited, however, Zach was confident he could obtain the car of son's choice from another Dealership. He was able to locate a truck from Dunphy Ford in Northeast Philadelphia. Zach was very helpful and turned us over to the Sales Manager who was extremely rude and condescending and said that he required a $250 deposit to obtain the vehicle. I have purchased many cars in the past and never had to leave a deposit. In any event, my son decided he would like to obtain the car from Dunphy. I placed a deposit of $257.50 ($250.00 plus 3% surcharge) for Pacifico to go to Dunphy Ford. I was told my deposit was non-refundable (which I never heard of before) unless it was delivered by 6/23/25. Yesterday, I went the Dunphy website and the car my son was supposed to purchase was being advertised as available. This is totally unacceptable and unprofessional. I called Zach Randt and he credited my account. My first and only experience at your Dealership left me very disappointed. More
by rrday42
Employees Worked With
