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Pacifico Ford

Philadelphia, PA

4.9
4,708 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,708 reviews

November 19, 2024

Very welcoming , excellent customer service, Mike was great very helpful in helping to pick out a car. More

by mayra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Great service! I told Yohannes what I was looking for and he got me a what u was looking for. More

by shaunmmiller
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Nov 18, 2024 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

November 17, 2024

Yohannes was very knowledgeable and helpful with the car buying process. He was very personable and the transaction went smoothly. Would definitely recommend! More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Hi Nick, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 14, 2024

The salesman was very nice and professional very knowledgeable he was very easy to talk to all and allow would give him the highest rating possible. Yohannes did a great job hopefully people can get More

by ernest-smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 12, 2024

Amazing experience…Vaughn was fantastic to work with, as was the entire Pacifico team! It’s great to be back in a Ford again More

by irwinmfletcher4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn McDougal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 12, 2024

I always have a good experience at Pacifico Ford but when I was having a particularly bad day last week when my car was getting serviced Rich went beyond to help me out. It was the bright spot of a not good More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Hi Vanessa, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

November 10, 2024

The customer service at this dealership was simply amazing. They were so helpful and patient with us during the entire purchasing process and were efficient with the process. They were highly professi More

by DMK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 09, 2024

I bought a 2024 Ford F150 a few months ago and my experience was as close to perfection as one could get. The guys there were awesome and I would definitely recommend this dealership. If I’m ever in More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohannes Kiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 28, 2024

I had an exceptional experience with the team at this dealership. They were highly professional and demonstrated a deep knowledge of their vehicles. The buying process was smooth, friendly, and completel More

by nick.thomas8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Varra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Randt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Saraullo
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 26, 2024

Everyone there was very nice and Michael was very knowledgeable and he made the experience great. More

by kateyes125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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