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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

January 13, 2018

I did not have credit and they did their best to help me. I' When I arrived in the Honda the Seller give me total attention and i didn’t have credit and they figure out my problem and now I’m my new car because More

by Suh808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 18, 2018 -

Pacific Honda responded

Hi Suh808, Thank you for your review of Pacific Honda. Jason is greatly appreciated for his calm and helpful Aloha spirit/attitude. Please contact Pacific Honda if there are any questions pertaining to your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 12, 2018

First Car Jason was very friendly and had a welcoming personality. Since this was my first car purchase, he was very patient and answered all the questions I as More

by kvneko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 18, 2018 -

Pacific Honda responded

Hi kvneko, Thank you for your review. Pacific Honda appreciates our great sales staff that makes customers feel welcome in our dealership. Please contact Jason if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

January 04, 2018

A great experience! Jason was my salesman and he was a joy to work with. The transaction was fast and hassle-free. If I have to buy another Honda I would ask for Jason More

by 4-Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 05, 2018 -

Pacific Honda responded

Hi 4-Car Guy, Thank you for your review. Pacific Honda is glad to know that Jason took good care of your hassle free purchase. We appreciate the thought of you staying loyal to our sales staff due to customer care. Please contact Jason or I, if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

December 28, 2017

Buying new car Great care, fast, helpful and ver accommodating. Would recommend Wes highly. The showroom is colc, but I was in a wet bathing suit, so maybe I fel More

by Pranlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jan 02, 2018 -

Pacific Honda responded

Hi Pranlet, Thank you for your review. Pacific Honda is glad to know that our sales staff is great at taking care of their customers. Please contact Wes if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations

December 25, 2017

Average dealership This dealership was just average. I already knew what car I wanted to get so the process of test driving the car was fast and easy. I spent a total of More

by Firsthonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Feng
Jan 02, 2018 -

Pacific Honda responded

Hi Firsthonda, Thank you for your review and understanding of the time constraints in the sales process. Pacific Honda is happy that our sales consultant, William knows how to take care of our customers. Thank you, Edward Ing Marketing/Customer Relations Manager

December 24, 2017

Go see Jason Jalayahay for your next Honda! Pacific Honda has a great facility. Our salesperson was Jason Jalayahay. He made our car buying experience a no hassle, easy, and enjoyable experience More

by Will and Trace S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Dec 29, 2017 -

Pacific Honda responded

Will and Trace S., We appreciate your review. Pacific Honda is glad you had a hassle free enjoyable experience. Jason is great with customers and we appreciate his commitment to our customers. Thank you, Edward Ing Marketing/Customer Relations Manager

December 23, 2017

Great Experience. Went smoothly from start to finish. Great experience. Went very smooth. Appreciate your teams getting this deal completed for me. Both Fernando and Doug were terrific. I really like the More

by NormanTatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Pacific Honda responded

Hi NormanTatch, Thank you for your review. Pacific Honda is happy knowing that your car purchasing experience went well. Thank you, Edward Ing Marketing/Customer Relations Manager

December 21, 2017

The best!! Mr.Kateku is a great saleman. He is very honest and generous. While my husband and I spent a lot of time to get a new car, he always gave us the best More

by S Hwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Dec 26, 2017 -

Pacific Honda responded

Hi S Hwang, Thank you for your review. Pacific Honda is grateful knowing that our sales staff takes care of our customers and being honest with them. I am sure you know to contact Wes or Pacific Honda if you have any questions or concerns with your vehicle. Thank you, Edward Ing Marketing/Customer Relations Manager

December 18, 2017

Returning customer Bill Tang took care of us again. Excellent customer service and attentiveness. He followed up right from the initial inquiry and helped us get the veh More

by MS96789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Pacific Honda responded

Hi MS96789, Thank you for your review. Pacific Honda is happy to know that Bill Tang was attentive and gave excellent customer service. Please contact Bill if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

December 15, 2017

Very good Wes is a very helpful saleman. Able to have a smooth transition of buying a new car thanks to Wes. Thank you for helping us More

by Tina001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Dec 21, 2017 -

Pacific Honda responded

Hi Tina001, Thank you for your review. Pacific Honda is glad that Wes helped make your car buying experience a good one. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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