Pacific Honda

AMAZING Very friendly and helpful service. Saw what I wanted online, called for pictures of the car and Jason was very fast to respond. When looking at the ca Very friendly and helpful service. Saw what I wanted online, called for pictures of the car and Jason was very fast to respond. When looking at the car in person, any question I had he responded adequately and if he didn’t know he seaked the answer for me. More

Best car buying experience I ever had! I have been buying cars for 35 years, and this was the most pleasant experience to date. I enjoyed working with Jason. I very much prefer the laid bac I have been buying cars for 35 years, and this was the most pleasant experience to date. I enjoyed working with Jason. I very much prefer the laid back and friendly approach. Mahalo. More

Amazing experience❤️ Everyone was very nice and welcoming and Wes the salesmen was very helpfully, he showed me a much of car that were in my price range and helped me get Everyone was very nice and welcoming and Wes the salesmen was very helpfully, he showed me a much of car that were in my price range and helped me get the car I really had my heart on. More

new cars Good Service but it took a long time to deal and i didn't get a color i like , finally i got something i like on my new car, thank you for your servic Good Service but it took a long time to deal and i didn't get a color i like , finally i got something i like on my new car, thank you for your service Wes Katekaru. More

Bounce back off of a bad car buying experience We could not have came home with our dream family car without the help of Jason Jalayahay. Thank you for a great car buying experience! Prior to m We could not have came home with our dream family car without the help of Jason Jalayahay. Thank you for a great car buying experience! Prior to my visit at Honda, I purchased a 2015 Honda Pilot from another lot about four months before. I started to experience some trouble with the Pilot soon after, hence my service visit to Honda. Nonetheless, Jason was the first face I saw when walking through the doors of Pacific Honda, approachable and non forceful. I asked to speak with a service member to help me assess the problem that persist on the Pilot. He walked me on over to service and from there they took over. After setting up an appointment with service to take a look at the pilot I walked on over to the showroom area because I was curious about the type of innovations that Honda recently came up with. My eyes grew big when I saw the odyssey, I knew my family deserved that van. I was already kicking my self in the rear for not consulting with other dealerships before purchasing a vehicle. Fast forward to the day I took the van home (the end of January), there was no rushing involved, no haggling, no pressure. The transaction was completely easy, honest and deliberate. For that Pacific Honda has gained another Loyal Customer. Thank you Jason! The Matias Ohana. More

Five Star Experience Jason and Doug made my car buying experience pleasant and hassle free. What I appreciate most is that they did not pressure me into buying, or adding Jason and Doug made my car buying experience pleasant and hassle free. What I appreciate most is that they did not pressure me into buying, or adding lots of extra features. From the start I told Jason I was interested in a reliable car with good mileage. He was fine with this and didn't try to convince me I needed something fancier or high tech accessories.. Doug encouraged questions, and explained options of added coverage , maintenance etc in a way that I could understand. He didn't fast talk over me. I could not believe how pleasant and pressure free my car buying experience was. I would recommend this dealership to friends! More

Fast and helpfull Got in and out very quickly with everything I wanted. I wasn’t ambushed or harassed just friendly service. Found the car I wanted and got everything t Got in and out very quickly with everything I wanted. I wasn’t ambushed or harassed just friendly service. Found the car I wanted and got everything taken care of with a pace I was comfortable with. More

Honda Fit I had a bad accident last week which resulted in a total loss, so I came down to Pacific Honda in the market for a new car. The salesman that helped m I had a bad accident last week which resulted in a total loss, so I came down to Pacific Honda in the market for a new car. The salesman that helped me, Bill T, matched me with a car that fit my expectations and my budget and helped me through the process of getting it out the door. They also arranged services and an extended warranty to keep me protected! I will be returning to Pacific Honda for all my car needs in the future More

Not A Good Dealership I was ready to buy a new vehicle today but they made it so problematic I went elsewhere instead. They refused my trade-in and were not knowledgeable I was ready to buy a new vehicle today but they made it so problematic I went elsewhere instead. They refused my trade-in and were not knowledgeable or were reluctant to tell me about the incoming inventory. Plus, when we started talking price I started getting a bad vibe. And as I left the store the salesman didn't seem to care whether I left or not. I ended up driving straight to Tony Honda and spent $45,000 to buy my new vehicle within 60 minutes. They were very professional and patient. What a difference! More

Great customer service! From start to finish it was just great customer service. Options were laid out, compared and explained. Bottom line, brought the car we liked home From start to finish it was just great customer service. Options were laid out, compared and explained. Bottom line, brought the car we liked home very satisfied! More