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Pacific Honda

Honolulu, HI

4.3
224 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 224 reviews

February 10, 2018

The best service ever!!! Thanks so much for making my visit so easy! Coffee was wonderful, but Wes went far and beyond my expectations. His knowledge of the new car, his patie More

by Alohagold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the finance guy’s name, but his assistance was wonderful too!!!, Wes Katekaru
Feb 12, 2018 -

Pacific Honda responded

HI Alohagold, Thank you for your review on Pacific Honda's sales staff. Wes is a veteran sales consultant and has great vehicle knowledge as well as knowing how to treat our customers in a sales environment. Please contact Wes if there is any questions or concerns about your new car purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

February 07, 2018

Excellent service Mr. Luna help me find the perfect vehicle to fit my daily needs. Overall personnel were very friendly and helpful. I would definitely refer any of my More

by sulyburg32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Feb 07, 2018 -

Pacific Honda responded

Hi sulyburg32, Thank you for your review. Pacific Honda appreciates our loyal customers and especially due to great sales experiences. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 05, 2018

Best car buying experience I ever had! I have been buying cars for 35 years, and this was the most pleasant experience to date. I enjoyed working with Jason. I very much prefer the laid bac More

by Helen77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi Helen77, Thank you for taking the time to review our dealership. Pacific Honda is glad knowing that out of 35 years this has been your most positive experience yet. Please contact Jason if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 05, 2018

AMAZING Very friendly and helpful service. Saw what I wanted online, called for pictures of the car and Jason was very fast to respond. When looking at the ca More

by Kaicaro7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi Kaicaro7, Thank you for your review. Pacific Honda is happy knowing that our sales consultant Jason, helped make your car buying experience a memorable one. Thank you, Edward Ing Marketing/Customer Relations Manager

February 03, 2018

Amazing experience❤️ Everyone was very nice and welcoming and Wes the salesmen was very helpfully, he showed me a much of car that were in my price range and helped me get More

by Ariakamakana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 06, 2018 -

Pacific Honda responded

Hi Ariakamakana, Thank you for reviewing Pacific Honda. We are glad that you had a wonderful experience finding exactly what you needed with Wes' assistance. Please contact him if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 02, 2018

new cars Good Service but it took a long time to deal and i didn't get a color i like , finally i got something i like on my new car, thank you for your servic More

by Jessica truong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 06, 2018 -

Pacific Honda responded

Hi Jessica truong, Thank you for taking the time out to review Pacific Honda. We are glad you enjoy your new car due to Wes's customer care. Please contact us if there is any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

February 01, 2018

Bounce back off of a bad car buying experience We could not have came home with our dream family car without the help of Jason Jalayahay. Thank you for a great car buying experience! Prior to m More

by pmatias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 06, 2018 -

Pacific Honda responded

Hi pmatias, Thank you for your review. Pacific Honda is grateful to gain another loyal customer and that you had a great transaction. Please contact Jason or I, if there are any questions or concerns with your Odyssey. Thank you, Edward Ing Marketing/Customer Relations Manager

February 01, 2018

Five Star Experience Jason and Doug made my car buying experience pleasant and hassle free. What I appreciate most is that they did not pressure me into buying, or adding More

by GreatFit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jalayahay
Feb 02, 2018 -

Pacific Honda responded

Hi GreatFit, Thank you for your review. Pacific Honda is happy to know that your car buying experience went well. Let any of us know if you have any questions or concerns about your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 29, 2018

Fast and helpfull Got in and out very quickly with everything I wanted. I wasn’t ambushed or harassed just friendly service. Found the car I wanted and got everything t More

by Illneverusethisagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Jan 30, 2018 -

Pacific Honda responded

Hi Illneverusethisagain, Thank you for your review. Pacific Honda is glad that you had a hassle free and friendly experience. We are glad our staff took care of you. Please contact Alex or Wes if you have any questions or concerns pertaining to your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 25, 2018

Honda Fit I had a bad accident last week which resulted in a total loss, so I came down to Pacific Honda in the market for a new car. The salesman that helped m More

by JumpStreet2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Oda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Pacific Honda responded

Hi JumpStreet2100, Thank you for your review. Pacific Honda is happy to know that their sales staff is taking care of our customers. We look forward to seeing you again and helping you with any other auto needs. Thank you, Edward Ing Marketing/Customer Relations Manager

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