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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

February 26, 2018

Easy and helpful Above and beyond service from the sales department. Wes helped by personally delivering to my home. The red CR-V is just what I wanted and Wes helped More

by Havokdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 28, 2018 -

Pacific Honda responded

Hi Havokdog, Thank you for your review. Pacific Honda is happy to know that their customer are getting the excellent service they deserve. And yes, home delivery is part of customer care. Please contact Wes or I, if there are any questions or concerns with your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 26, 2018

I am glad to meet the best salesmen and get good service. Wes katekaru is the best car salesman I know. He cares about the customer, and he knows best what the customer wants and talks about what i need. I More

by YEONGKOO SONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Feb 27, 2018 -

Pacific Honda responded

HI YEONGKOO SONG, Thank you for your review. Pacific Honda is happy to know that their sales staff is taking care of their customers. We really appreciate your customer loyalty and that you refer others to our dealership. Thank you again, Edward Ing Marketing/Customer Relations Manager

February 24, 2018

Awesome service! Everyone at Pacific Honda was friendly and approachable! Bill helped me find my perfect car, he was very thorough and made picking my new vehicle easy More

by AnnieSRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ogasawara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Pacific Honda responded

Hi AnnieSRT, Thank you for your review. Pacific Honda appreciates your nice words about us and our sales staff. We are glad you had a great car buying experience with Bill Tang. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 22, 2018

Great experience I normally do all my car shopping online, but we just happen to be close to Pacific Honda and decided to drop by. Wes was really easy to work with and More

by alee510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 27, 2018 -

Pacific Honda responded

Hi alee510, Thank you for your review. Pacific Honda is happy knowing that their customers are having an easy time with our sales staff. We strive for excellent customer service and so far we have been maintaining such service. Please contact Wes or I, if you have any questions pertaining to your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 21, 2018

Excellent experience Pacific Honda is an excellent dealership If looking for a car they will even work agreements with you on the car your looking for... gotten a great More

by JadaTassy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Feb 26, 2018 -

Pacific Honda responded

Hi JadaTassy20, Thank you for your review. Pacific Honda is thankful that their customers are enjoying their car buying experience at our dealership. Please contact Jason or any of us, if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer relations Manager

February 21, 2018

used CR-V purchase Nice facility with very comfortable customer areas. The purchase process was very enjoyable; I will definitely recommend Pacific Honda to others who a More

by tlcg23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 26, 2018 -

Pacific Honda responded

HI tlcg23, Thank you for your review. Pacific Honda is happy to know that their customers are having enjoyable car buying experiences. Thank you again for recommending us to your others. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

February 18, 2018

Excellent purchase experience Negotiation of my trade in and purchase price was great. Wes went back to the manager only twice. I got the price for the CRV I wanted and got a litt More

by Hawaii kai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Feb 19, 2018 -

Pacific Honda responded

Hi Hawaii kai, Thank you for your review. Pacific Honda is happy knowing that their customers are well taken care of and having a smooth negotiation process. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

February 17, 2018

Pacific Honda My lease was up so walked back into Pacific Honda and Wes Katekaru helped me into another lease. I went from a Odyssey to a Pilot and love it. Process More

by Sluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Feb 19, 2018 -

Pacific Honda responded

Hi Sluke, Thank you for your review. Pacific Honda is glad that your lease went well under Wes' supervision. We are glad that we have return customers and hoe to see you again. Thank you, Edward Ing Marketing/Customer Relations Manager

February 10, 2018

The best service ever!!! Thanks so much for making my visit so easy! Coffee was wonderful, but Wes went far and beyond my expectations. His knowledge of the new car, his patie More

by Alohagold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the finance guy’s name, but his assistance was wonderful too!!!, Wes Katekaru
Feb 12, 2018 -

Pacific Honda responded

HI Alohagold, Thank you for your review on Pacific Honda's sales staff. Wes is a veteran sales consultant and has great vehicle knowledge as well as knowing how to treat our customers in a sales environment. Please contact Wes if there is any questions or concerns about your new car purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

February 07, 2018

Excellent service Mr. Luna help me find the perfect vehicle to fit my daily needs. Overall personnel were very friendly and helpful. I would definitely refer any of my More

by sulyburg32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Feb 07, 2018 -

Pacific Honda responded

Hi sulyburg32, Thank you for your review. Pacific Honda appreciates our loyal customers and especially due to great sales experiences. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

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