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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

April 09, 2018

Wes at Pacific Honda Wes was excellent and got me the deal I wanted with minimal haggling. I would definitely buy from him again. He went above and beyond to help me. Tha More

by Justgotapilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Apr 11, 2018 -

Pacific Honda responded

HI Justgotapilot, Thank you for your review on Pacific Honda's sales staff. Wes is a veteran sales consultant and has great vehicle knowledge as well as knowing how to treat our customers in a sales environment. Please contact Wes if there is any questions or concerns about your new car purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

April 04, 2018

Pacific Honda experience Wes was the best! I was in quite the predicament having just moved here from the east coast and got a bad deal on a used car on Craigslist. From the i More

by Yookathy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Apr 09, 2018 -

Pacific Honda responded

Hi Yookathy1, Thank you for your review. Pacific Honda appreciates our loyal customers and especially due to great sales experiences. Please contact us if there are any questions or concerns about your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

March 30, 2018

Wes Katekaru was caring and professional Annoyed when at signing/closing the finance manager advised me of an additional $360 charge upon my last lease payment-an additional $10 month average More

by Gary Yabuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Apr 02, 2018 -

Pacific Honda responded

Hi Gary Yabuta, Thank you for your review. We apologize for what occurred in finance. If you'd like to discuss this matter further, please contact me. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

March 26, 2018

Wes did outstanding job! Everyone was extremely helpful, courteous and provided excellent service from start to finish. Would highly recommend to my friends and colleagues. I More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Mar 29, 2018 -

Pacific Honda responded

Hi Andrew, Thank you for your review. Pacific is happy knowing that their customers are being well taken care of. We appreciate the fact that you are loyal and recommend us to friends and family. Please contact Wes or I if there is anything we can assist with. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

March 26, 2018

Excellent leasing experience. I’m very grateful for both Wes and Rob’s kindness and professionalism. I’ve had bad experiences at dealerships in the past, and felt totally comfortab More

by Caitlin12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Robert Clark
Mar 30, 2018 -

Pacific Honda responded

Hi Caitlin12, Thank you for your review. Pacific Honda is happy knowing that their customers are being well taken care of and enjoying their visit to our dealership. Please contact us if there is any questions. Thank you Edward Ing Marketing/Customer Relations Manager

March 25, 2018

We really like the car Everyone was nice and friendly. Good service, Good follow up. We are excited to get the very first car here. Thank you very much for your help! More

by Ktkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Pacific Honda responded

Hi Ktkb, Thank you for your review. Pacific Honda is happy knowing that your car buying experience went well. Please contact Bill Tang if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager

March 21, 2018

Fantastic Experience I came in to look at Honda Accords, and Mr. Luna immediately helped me out and took me to find the right car. He was very personable, friendly, and kn More

by Arxos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Pacific Honda responded

Hi Arxos, Thank you for your review. Pacific Honda is happy to know that their sales consultants are taking good care of our customers. Its nice knowing that our customers are enjoying their car buying experience. Please contact Fernando or I if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

March 18, 2018

2018 HRV Pacific Honda I enjoyed a pleasant, no pressure; non stressful purchase of a 2018 HRV and would recommend anyone looking for the same by asking for Mr Wes Katekaru! More

by surf nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Mar 19, 2018 -

Pacific Honda responded

Hi surf nut, Thank you for your review. Pacific Honda is appreciative of our sales staff and appreciate our customers that are loyal to us. We thank you for also referring customers to Wes. He has been with the company for a while and has a lot of great reviews such as this one. Thank you again, Edward Ing Marketing/Customer Relations Manager

March 16, 2018

Great, honest customer service I went in planning to test drive a couple cars I had researched and do some pricing compared to other dealerships. I ended up leaving the same day wit More

by Rodandnat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Mar 16, 2018 -

Pacific Honda responded

Hi Rodandnat, Thank you for your positive review. Pacific Honda is happy knowing that Wes goes above and beyond for his customers. Wes is a wonderful sales man and understands how to take care of his customers. Please do feel free to contact Wes or I directly if you do have any questions or concerns with your purchase. Thank You, Edward Ing Marketing/Customer Relations Manager edward.ing@hondahawaii.com

March 13, 2018

Great Experience Great Dealership good employee's it was a good experience and made it really easy to make a purchase. Very knowledgeable when I asked questions I woul More

by HondaproAngel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Mar 15, 2018 -

Pacific Honda responded

Hi HondaproAngel, Thank you for your review. Pacific Honda is happy knowing that our sales staff takes great care of our customers. Thank you for also, thinking of Pacific Honda and referring business to us. We truly appreciate it. Thank you, Edward Ing Marketing/Customer Relations Manager

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