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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

August 10, 2017

Super! We returned to Pacific Honda to purchase a new CRV to replace our 2011 CRV which was totalled in a recent accident. The service was excellent as alway More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Aug 11, 2017 -

Pacific Honda responded

Hi Jackie, Thank you for your review. We are happy to know that your purchase went well and that our staff was very helpful. Please contact any of us, if there is any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com (808) 528-7200

July 31, 2017

Great service! Fernando and Alex helped me to get exactly the car I wanted. Fernando was very personable and funny and made the car buying experience enjoyable. Than More

by PT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Pacific Honda responded

Hi PT, Thank you for your review. We are happy to know that our customers are having enjoyable car buying experiences. Customer service is important when you live on an island that everyone knows each other. Please contact any of us if you have any questions or concerns. Thank you again, Edward Ing, Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 29, 2017

Wonderful experience Fernando enthusiastically worked with us to ensure we got the best deal and the right car for what we needed. He explained all of the features of the More

by MWSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Pacific Honda responded

Hi MWSM, Thank you for your review. Here at Pacific Honda we thrive for great customer service. I am glad to hear that Fernando and Alex assisted in your memorable experience at our dealership. Please contact any of us if you have any questions or concerns pertaining to your new car purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 27, 2017

Great experience I bought a car from here in 2015 for a great price with low miles and great condition. Due to an accident and losing that car, I knew this was the pla More

by KelsKrysMila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Pacific Honda responded

Hi KelsKrysMila, Thank you for your review. I am glad that we were able to help you and ease your way into a new vehicle. Pacific Honda is grateful that they have sales consultants that made you feel comfortable at the dealership. Please contact Jordan or I if you have any questions or concerns with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 25, 2017

Leased a new car Best dealership on the island. Exceptional customer service and a clean and beautiful facility. See Wes and Ian for a truly easy and pleasurable buy More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Ian Duong
Jul 25, 2017 -

Pacific Honda responded

Hi SK, Thank you for your review. Pacific Honda thrives on great service and your review says it all. I will forward this review to Ian and Wes. I am sure they will be happy. Please contact any of us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 25, 2017

EXCEPTIONAL SERVICE Wes exceeded our expectation as he provided us with the tools we need to make an informed decision in relation to which type of Civic that suits our n More

by Manny&Darryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jul 25, 2017 -

Pacific Honda responded

Hi Manny&Darryl, Thank you for your review. Its great to know that Wes exceeded your expectations. He has been with Pacific Honda for a few years and has great vehicle knowledge. If you have any questions or concerns, please contact Wes or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 19, 2017

Awesome service Ian was very helpful! He made us feel welcomed as soon as we walked in. We were so nervous before we came, but he made us feel very comfortable! Mahal More

by jaymie_sharysse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex shu , Ian Duong
Jul 19, 2017 -

Pacific Honda responded

Hi jaymie_sharysse, Thank you for the review. I am glad that Ian helped comfort your experience during your vehicle purchase. Pacific Honda strives for positive customer service. If you have any questions or concerns, Ian and I would be glad to assist. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 17, 2017

Fast & Friendly I actually came on a perfect day! It was the last day of the month, a holiday weekend and the last day of their fiscal year. I already new the car I w More

by LikeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nakasuji
Jul 17, 2017 -

Pacific Honda responded

Hi LikeGirl, Thank you for your great review. Its nice to know you had a wonderful experience with your vehicle purchase. Customer care is an important aspect for Pacific Honda and its nice to know that we are doing so. If there are any questions about your purchase, please contact Kyle, Doug, or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 10, 2017

Congenial, Knowledgable and Customer Revolved This sales rep was very prompt to greet us upon walking into the dealership. I already had a car in mind; this sales rep was quick to show and tell ex More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Ron, Thank you for your review. Its great to know that Jordan is going above and beyond for his customers. If you have any questions or concerns, please contact Jordan or I and we will be glad to assist. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 09, 2017

Customer service was quick and helpful Our experience was great...everyone was very welcoming and helpful when we had any questions. They also give u your space to look around, so u can tak More

by PattyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi PattyK, Thank you for the review and letting us know you had an excellent experience. Pacific Honda strives for great customer service and keeping our customers happy. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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