Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Eric was so helpful and kind. Amazing service! He was able to give great detail on the cars and the policy! Great costumer service! We appreciated all the time and attention to detail Eric showed us whil able to give great detail on the cars and the policy! Great costumer service! We appreciated all the time and attention to detail Eric showed us while buying my first brand new car. He was even nice enough to come and pick me up when my ride fell through. More
Eric was incredible! He was super patient and truly wanted me to find a car that works for me and my budget. Would highly recommend!! wanted me to find a car that works for me and my budget. Would highly recommend!! More
This is hands down the best dealership I have every been too! I have never had such an amazing car buying experience! Eric helped us out and was such a happy relatable guy! He never pushed us on anything no too! I have never had such an amazing car buying experience! Eric helped us out and was such a happy relatable guy! He never pushed us on anything not even to trade our other vehicle in. If you need a vehicle I highly recommend Pacific Honda in Honolulu and if Eric is there use him! You will not be disappointed! Even Doug in the finance department was awesome! More
Eric was (and is) always quick to reply to my texts/phone calls or emails. He was supportive throughout the entire buying process and being that I was purchasing from a neighboring island, it was not only co calls or emails. He was supportive throughout the entire buying process and being that I was purchasing from a neighboring island, it was not only comforting and reassuring that he knew what he was doing and was able to assist me, he went above and beyond (working on his days off to reply to me) and even after they sale and delivery of my Pilot he’s still helping me to make sure I have all the necessary paperwork for my DMV over here on the Big Island. If you’re looking for someone who knows what they’re doing and will go above and beyond to deliver the best customer service you’ll ever have from a sales person at a dealer ~ he’s the guy! Thanks Eric!!! You’re so appreciated! Even after I have my Pilot, you’re still assisting! I am truly thankful for the ease of buying my new Pilot! I love the car and the purchasing process was so smooth and easy. More
Eric was extremely helpful in securing us a good deal on our new minivan. He was honest and straightforward without any undue negotiating games (which we’ve encountered at other dealerships in the past). Th our new minivan. He was honest and straightforward without any undue negotiating games (which we’ve encountered at other dealerships in the past). Thank you for making it so easy! We will be back! More
Purchased 2021 Honda Odyssey. The process started online, then via phone, total visits to the dealer 2, first to checkout the van in person and second to go over the final numbers and make the purcha online, then via phone, total visits to the dealer 2, first to checkout the van in person and second to go over the final numbers and make the purchase. I would say total time between my visits less a three hours, which I made this my objective, if you are serious about purchasing a vehicle I recommend doing your own research/homework online before you contact the dealer and start the purchase, knowing what you are looking for and your target price helps both the sales person and saves you time at the dealer. Mr. Hai Nguyen my sales rep, very knowledgeable, friendly and will work diligently to meet your request. I bypassed the drive option due to my level of confidence with the product and being a three time odyssey owner, that didn’t stop Mr. Nguyen from going above and beyond to ensure the vehicle was ready for viewing, going over the key features, system set up and answer all your questions in detail. Alex Shu, Finance Rep. makes you feel at home, knowledge and friendly works with you to meet your needs and explain every signature, initial in detail. Bottom line at Honda Pacific they met my needs and wants, got the best deal out of my purchase to include both maintenance and service planes they beat the competition in service and pricing. I’m very satisfied with the service provided. Best in the business! More
Thank you Jordan and Doug, great service from both reps. Easiest and stress free purchase I've made from a dealership specially during the pandemic. Easiest and stress free purchase I've made from a dealership specially during the pandemic. More
Jordan was very friendly, he was very easy to talk to and made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank you so much for helping me get me my new car!! made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank you so much for helping me get me my new car!! More
Eric, our salesman, did a fantastic job. He was very personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended him! personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended him! More