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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

September 21, 2017

2nd purchase of Honda CRV Eric was extremely patient with questions and thoroughly available to assist in the sale and explanations! He took the time to go through all the new More

by MyDogFanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ogasawara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Pacific Honda responded

Hi MyDogFanta, Thank you for your review on Pacific Honda. We appreciate your loyalty to us and Eric for his great customer service. Please let us know if there is anything we can do to help assist you with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 20, 2017

They really treat you like family!!! Been leasing cars for decades from Stan Lum at Pacific Honda (formerly Pflueger). Because of him I won't go elsewhere for a Honda! And I won't go to a More

by LZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Sep 28, 2017 -

Pacific Honda responded

Hi LZ, Thank you for your review. Its good knowing that Stan and LeeAnn keep your loyalty to Pacific Honda. Always glad to have review from loyal customers. Please contact Stan, LeeAnn or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manger Edward.Ing@hondahawaii.com

September 20, 2017

Transition from Lease to Ownership Kenny and his staff do a great job of providing you different options right before your lease expires. It made the decision process easy and smooth. More

by Matt Apana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Iragashi
Sep 28, 2017 -

Pacific Honda responded

Hi Matt Apana, Thank you for your review. I am glad Kenny and staff took good care of you as well as our service department. Please contact us if you have any questions or need help with any service needs. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 18, 2017

Great service Very pleasant and stress free experience. This is the third car we have leased from Pacific Honda and the second that Fernando helped us with. We'll More

by Blue beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Pacific Honda responded

Hi Blue beauty, We appreciate your review on our dealership. I am glad you had a pleasant, stress free car purchasing experience. We really appreciate your loyalty to Pacific Honda with your 3rd vehicle lease. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 17, 2017

was bery friendly n bery local ne ting local is good was bery friendly n bery local couldn't have asked for abetter carsales man i saw a lot of sleezy looking guys in here including jasbut he was far fro More

by apaio09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Sep 25, 2017 -

Pacific Honda responded

HI apaio09, Thank you for your review. Pacific Honda appreciates knowing that we satisfied your expectations of us and that Jason exceeded your thoughts about sales consultants. Thank You, Edward Ing Marketing Manager Edward.Ing@hondahawaii.com

September 17, 2017

Easy and professional My husband and I have purchased many cars over the last 20 years, and have to say that Ferdinand is a class act and made the process of purchasing a c More

by Andrew17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Pacific Honda responded

Hi Andrew17, Thank you for your review. We are happy to know that Fernando helped your vehicle purchase go smoothly and seamless. Pacific Honda appreciates knowing that we have loyal customers. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 13, 2017

great salesmanship Our salesman, Harry Kochi, was very low key but persistent in helping us make the right decision to lease another CR-V. it was a pleasure to work wit More

by Christine.oconnell01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Kochi
Sep 15, 2017 -

Pacific Honda responded

Hi Gmc, Thank you for your positive review. I am glad to hear that Harry helped guide you in your decision to lease a new CR-V. Knowing that Pacific Honda customers are happy is important in HI. Please contact Harry or I if you need any assistance. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 12, 2017

Helpful Received quick response upon internet inquiry. Salesman was accomidating in setting up meeting times. He kept his word on working out a good deal. He More

by Lauriekim01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Pacific Honda responded

HI Lauriekim01, Thank you for your positive review. Its nice knowing that not only our in house lead follow up is going well, but our internet lead follow up is excellent too. Fernando is great with customers and I am glad he was accommodating with your time as well. Please contact Fernando or I, if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 12, 2017

ian duong is awesome ian is a no hassle, no pressure, straight shooter type of dude. i confirmed the price with him before coming down and he had the paperwork all set up More

by ssakai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Duong
Sep 15, 2017 -

Pacific Honda responded

Hi ssakai, Thank you for your review. Pacific Honda is happy to know that Ian took good care of you with a no hassle attitude and fair pricing for your trade in. Please contact Ian or I if you have any questions pertaining to your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 12, 2017

Helpful Very helpful and patient! Friendly nice guy. He run back and forth for me to negotiate with the manager to get a better price for me though the final More

by Shangjy521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Duong
Sep 15, 2017 -

Pacific Honda responded

Hi Shangjy521, Thank you for your great review. Pacific Honda is happy to know that Ian was friendly, patient and helpful to your needs. Please do not hesitate to contact Ian or I if you have any questions. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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