Pacific Honda

Arguably the best Honda dealer in the United States! First off, I would like to start this review by saying I have no idea why Pacific Honda has any bad reviews. I have been a proud Honda owner for over First off, I would like to start this review by saying I have no idea why Pacific Honda has any bad reviews. I have been a proud Honda owner for over 12 years, and I have purchased or leased a Honda in four different states. Pacific Honda is by far the best dealership hands down that I have ever bought a vehicle from in my 12 years of being a Honda owner. The sales person my wife and I worked with on the day of the purchase was Harry Kochi who was extremely welcoming and friendly. He immediately made my wife, and I feel welcome he was not a pushy salesman trying to make a sale and I must say he went above and beyond for my wife and me in getting us the car we wanted at the price we wanted. Harry is extremely knowledgeable when it came to the car features as well as the differences in models. Which in my experience with purchasing Honda vehicles is rare as in most cases I knew more about the car I wanted to buy. Secondly, the quality of work Harry provided my wife, and I was amazed as he was always one step ahead of us regarding things that needed to be done. My favorite part of this ordeal was that this is the first time that I did not spend seven hours at a dealership negotiating a fair price on our trade-in and a reasonable purchase price on my Honda CRV. My total time at Pacific Honda was four hours on the dot, and that was including waiting on my car to be detailed and brought over from another parking garage. The sales team immediately cut to the chase and gave me everything I wanted as opposed to playing hardball for several hours. I also would like to thank Doug Oda of the finance department as well. As he was extremely knowledgeable and was able to find me an APR rate that was better than USAA’s APR rate. My overall assessment of this car buying experience is 10 out of 10 with Harry Kochi also receiving a 10 out of 10 for his fantastic customer service and hospitality. Therefore, I strongly recommend Pacific Honda to anyone in the market for a new Honda and I would strongly recommend that you, please ask for Harry Kochi as well and have him show you why he earned a perfect rating of 10 out of 10 for his willingness to go above and beyond for his customer. Harry, knows how to treat his customers and takes excellent care of them as well. More

Just got my si Franando helped me a lot and it was easy to communicate with him. He also helped me get a good deal on this car and explained all the feautures. Franando helped me a lot and it was easy to communicate with him. He also helped me get a good deal on this car and explained all the feautures. More

Customer Service at it's best Unfortunately, Jason was not our original salesperson. My husband had not test driven the car like i had done earlier in the week. I had no intention Unfortunately, Jason was not our original salesperson. My husband had not test driven the car like i had done earlier in the week. I had no intention of buying the car and had returned only to test drive. Enter Jason...he let me drive to the pali and back, all the while informing us of details of the car. He was very engaging and very attentive. Upon our return i asked for a quote, reiterating i was not ready to buy. He returned with a decent offer, but we didn't bring out checkbook. We countered with a price and would charge the deposit...the rest is history! Picked up my car today. Let me reiterate that i only bought the car because of Jason! Btw, my sister sold her car and will be seeing Jason sooner than later! More

Best Salesman -Wes Katekaru Run into Wes by chance, never once he try to sale us a car, he only explaining the detail and answering our question. He even took us to see the lates Run into Wes by chance, never once he try to sale us a car, he only explaining the detail and answering our question. He even took us to see the latest model in Ala Moana ! At the end , he compareing the lease & owning a car! Great salesmanship!! More

Honda Element purchase from Ian duong! Ian is great people! He was positive, educated, welcoming and gracious from start to finish. He really cared about showing/creating value in the vehic Ian is great people! He was positive, educated, welcoming and gracious from start to finish. He really cared about showing/creating value in the vehicle that I was choosing given my situation. I left extremely happy and stoked with my 2004 Honda Element. Thank you Ian for all that you do! I look forward to doing business with you again in the future! Much mahalos and aloooooha! Leigh More

Great service from Fernando Luna. He knew exactly what I need. Friendly and Easy. Know what customer want. Excellent Salesman of your Pacific Hpnda Dealer. service from Fernando Luna. He knew exactly what I need. Friendly and Easy. Know what customer want. Excellent Salesman of your Pacific Hpnda Dealer. More

Great Friendly easy nice to work with no pressure helpful with you all the way goes the extra mile took the time to be with you Friendly easy nice to work with no pressure helpful with you all the way goes the extra mile took the time to be with you More

Thanks for his help! Fernando helped us a lot. He stayed with us almost till midnight. It was our first new car. And we didn't really have anything planned. He suggested l Fernando helped us a lot. He stayed with us almost till midnight. It was our first new car. And we didn't really have anything planned. He suggested leasing a car which turned out better for us because the monthly payments was lower than buying a car. We weren't sure how a lease works so me and my wife asked a lot of questions and he explained it well enough for us to understand with no problem. He is very nice,kind and professional at his job! More

Great experience overall Jason was great, friendly, easy with communication, and very knowledgeable. He answered all my questions, we talked story about growing up in Hawaii a Jason was great, friendly, easy with communication, and very knowledgeable. He answered all my questions, we talked story about growing up in Hawaii a bit, and made me feel welcome and comfortable. I have never bought a car from a dealer before so I'm glad it was a positive experience. I highly recommend Jason to anyone. Mahalo and Aloha! More

Greatness Ian Duong was very helpful and my family and I enjoy the atomosphere at pacific Honda. I recommend their coffee machine. I would like to thank Ian for Ian Duong was very helpful and my family and I enjoy the atomosphere at pacific Honda. I recommend their coffee machine. I would like to thank Ian for all his help. More