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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

October 15, 2017

Customer Service at it's best Unfortunately, Jason was not our original salesperson. My husband had not test driven the car like i had done earlier in the week. I had no intention More

by Cat808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jalayahay
Oct 17, 2017 -

Pacific Honda responded

HI Cat808, Thank you for your review. Pacific Honda is happy to know that our sales staff such as Jason is taking great care of our customers. Thank you for also referring your sister to Jason and our dealership. Please contact Jason if you have any questions or concerns. Thank you, Edward Ing Marketing Manager edward.ing@hondahawaii.com

October 09, 2017

Best Salesman -Wes Katekaru Run into Wes by chance, never once he try to sale us a car, he only explaining the detail and answering our question. He even took us to see the lates More

by Chanmaomao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Ing, Wes Katekaru
Oct 11, 2017 -

Pacific Honda responded

Hi Chanmaomao, Thank you for your review. Its nice to know that our customers are taken care of and that our sales staff goes the extra mile to take care of our customers. Please contact Wes or I, if there are any questions pertaining to your vehicle. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.ing@hondahawaii.com

October 05, 2017

Honda Element purchase from Ian duong! Ian is great people! He was positive, educated, welcoming and gracious from start to finish. He really cared about showing/creating value in the vehic More

by Ltrask4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Duong
Oct 05, 2017 -

Pacific Honda responded

Hi Ltrask4life, Thank you for your review. Ian will appreciate such a great review on him. Pacific Honda also appreciates having him on the sales force and appreciates that our customers are being well taken care of and leaving here happy. Also, congratulations on the Element, those are so popular, especially in HI. Please contact Ian or I if you have any concerns or questions pertaining to your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 02, 2017

Great service from Fernando Luna. He knew exactly what I need. Friendly and Easy. Know what customer want. Excellent Salesman of your Pacific Hpnda Dealer. More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Pacific Honda responded

Hi james, Thank you for your review on our dealership and Fernando. He is an experienced sales consultant and really enjoys helping customers. I have noticed a lot of 5 star reviews on him showing that he is very consistent in his sales approach. Pacific Honda is really happy that our customers are leaving our dealership with positive feelings. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 01, 2017

Great Friendly easy nice to work with no pressure helpful with you all the way goes the extra mile took the time to be with you More

by New Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Oct 03, 2017 -

Pacific Honda responded

Hi New Lease, Thank you for your review on Pacific Honda. We are very glad to know that Jason is going the extra mile for his customers. We try to convey a no pressure sales approach which seems to be the right way especially in HI. Please let Jason know if he can assist with any further questions. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 30, 2017

Thanks for his help! Fernando helped us a lot. He stayed with us almost till midnight. It was our first new car. And we didn't really have anything planned. He suggested l More

by hmloza1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Pacific Honda responded

Hi hmloza1234, Thank you for your wonderful review on Pacific Honda. We are glad that Fernando took care of all your questions and helped get you the best payment possible for your lease. Please contact Fernando or I, if you have any questions or concerns for your new lease. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 30, 2017

Great experience overall Jason was great, friendly, easy with communication, and very knowledgeable. He answered all my questions, we talked story about growing up in Hawaii a More

by Aaronwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jalayahay
Oct 03, 2017 -

Pacific Honda responded

Hi Aaronwitt, Thank you for your review. Pacific Honda appreciates that out customers are leaving our dealership with positive experiences. Great knowing Jason took care of you with Aloha, please feel free to contact us anytime. Thank you again, 'Edward Ing Marketing & Customer Relations Manager Edward.Ing@hondahawaii.com

September 29, 2017

Greatness Ian Duong was very helpful and my family and I enjoy the atomosphere at pacific Honda. I recommend their coffee machine. I would like to thank Ian for More

by Happy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Duong
Oct 02, 2017 -

Pacific Honda responded

Hi Happy25, Thank you for your review. I am glad Pacific Honda has a enjoyable atmosphere for their customers. I hope that Ian and I can continue the the good customer service. Please contact us if you need any assistance with your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 22, 2017

Excellent excellent service! He was very pro active and willing to help us on getting what we need. Keep up the good work bro! I definitely recommend him to More

by Jay808
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jalayahay
Sep 29, 2017 -

Pacific Honda responded

Hi Jay808. Thank you for the great review. We are glad that Jason was very helpful and gave excellent service to you. Pacific Honda is thankful for your loyalty to us and recommending friends and family to us. Let us know if we can be of any assistance to you in the future. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 21, 2017

Great experience! It's been over 15 years since my husband and I bought a car, so the idea of going to a dealership was daunting. But Jason made us feel so at ease with More

by WW
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Jalayahay
Sep 29, 2017 -

Pacific Honda responded

Hi WW, Thank you for your review. Jason is new to us, but not new to the industry. Pacific Honda is happy to know that he made your purchase a pleasant one. We look forward to seeing you again. Please contact Jason or I if you need any assistance with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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