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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

October 27, 2017

Happy with my Honda I am very happy with my purchase and Wes was very helpful in explaining all the features of my car and also being patient with the negotiation process More

by Oki808
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Nov 07, 2017 -

Pacific Honda responded

Hi Oki808, Thank you for your review. We really appreciate when customers have a great service experience and refer family and friends to our dealership. Please contact Wes or I if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Friendly. No pressure. Good service. Competent and knowledgeable sale associate. Conveniently located. Good selection of vehicles. Good pricing on the vehicle that we were More

by Mollymiya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nakasuji
Nov 07, 2017 -

Pacific Honda responded

Hi Mollymiya, Thank you for your review. Its great knowing that our customers are being taken care of. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Professional and no pressure Bill Tang was a referral from a friend and he did not let us down. Very professional and helpful. Alex Shu the business manager gives us all the opt More

by PJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Duong
Nov 08, 2017 -

Pacific Honda responded

Hi PJ, Thank you for your review. Its great knowing that our top sales consultant is taking good care of Pacific Honda customers. Please contact us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Honest straight shooter Son Li was super helpful and was really open honest and direct. A straight shooter is what I appreciate with sales people. It was a really smooth proc More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Nov 08, 2017 -

Pacific Honda responded

Hi Lexus, Thank you for your review. Pacific Honda is happy to know that their customers are being taken care of by honest and direct sales consultants such as Son. Please contact Son or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 26, 2017

Happy with my Honda Pilot Although the purchase of my new Honda took longer than expected (wait time), I am satisfied with the overall experience and my sales consultant, Willi More

by happy808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Feng, Robert Clark
Nov 06, 2017 -

Pacific Honda responded

Hi happy808, Thank you for your review on our sales consultant William Feng. Thank you for understanding our wait time and being patient. Please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 26, 2017

Purchase review pacific Honda has the best service for Honda on the island-everyone there has been professional and they try to help you with whatever concerns you ha More

by Mollyvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ing, Logan Tanno
Nov 06, 2017 -

Pacific Honda responded

HI Mollyvan, Thank you for your review. Pacific Honda is fortunate to have sales staff that truly tries to help customers as best as possible. Being on an island, we do try our best to keep our customers coming back with great customer care. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 26, 2017

A wonderful shopping experience. My sales representative is what made my shopping experience an easy, hassle free process. Very attentive and looked out for the best possible deal tha More

by FatCat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Nov 06, 2017 -

Pacific Honda responded

Hi FatCat, Thank you for your review. Pacific Honda is happy to know that our customers are being taken care of and also for having great sales staff that encourages our customers to stay loyal to Pacific Honda. Please contact Jason or I, if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 26, 2017

very professional and easy My experience buying a new CRV was very smooth and easy. The salesman, Logan Tanno explained in detail the different models available, the features o More

by AR1823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Tanno
Nov 06, 2017 -

Pacific Honda responded

Hi AR1823, Thank you for leaving your review. Elliott, Logan, and Alex are known for their customer service and attention to customer details. Pacific Honda is grateful for such staff that helps our customers stay loyal to Pacific Honda. Thanks again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 24, 2017

Arguably the best Honda dealer in the United States! First off, I would like to start this review by saying I have no idea why Pacific Honda has any bad reviews. I have been a proud Honda owner for over More

by elvis.puente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Kochi
Oct 24, 2017 -

Pacific Honda responded

Hi elvis.puente, Thank you for your wonderful review on our staff and dealership. Harry is a known for his friendly non pushy attitude. I hope that in the future we will be able to help you again with your vehicle purchase. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

October 20, 2017

Just got my si Franando helped me a lot and it was easy to communicate with him. He also helped me get a good deal on this car and explained all the feautures. More

by Last808king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Pacific Honda responded

Hi Last808king, Thank you for your review. I am glad that Fernando was of great service to you. Please contact us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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