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Pacific Honda

Honolulu, HI

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222 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

October 30, 2017

Getting new lease Just moved from NY. We turned in our old lease to White Plains Honda and picked up a new lease at Pacific because they treated (and still treat) my so More

by NY2HI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Pacific Honda responded

Hi NY2HI, Thank you for your review and short story. Pacific Honda is very happy to know that the word gets around about our customer service. Thank you and your son for being loyal to Pacific Honda. Bill is great with customers and we are happy that his efforts brings in loyal customers. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 30, 2017

Great experience Very happy with the service. Could not have asked for better service. William and Robert were exceptional. I have been to other dealers before. Pacifi More

by odyssey18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng, Robert Clark
Nov 15, 2017 -

Pacific Honda responded

Hi odyssey18, Thank you for your review. Pacific Honda is grateful for their satisfied customers and hard working sales staff. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

October 30, 2017

Great car buying experience Thrilled with my new Honda Civic Hatchback! Every step leading to the purchase was a positive experience. From having the tech person jump in my car More

by Hatchbackfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 15, 2017 -

Pacific Honda responded

Hi Hatchbackfan, Thank you for your review. Pacific Honda is very happy that William Feng took great care in his customer care and that you left here very happy with your new hatchback. Please contact us if you need anything pertaining to your vehicle. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 30, 2017

Good Sales Dealership No pressure sales. Our salesman, Wes, did a good job explaining all of the features on our car and readily answered all of our questions. More

by Flash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Oda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Nov 14, 2017 -

Pacific Honda responded

Hi Flash, Thank you for your review. Pacific Honda is happy to know that our sales staff is taking care of our customers. Please contact Wes or Doug if you have any questions pertaining to your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

October 30, 2017

Awesome Very pleasant experience, Wes did great in informing us and answering our questions. I appreciate that he didn’t rush us or pressure us into making d More

by JDn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Katekaru
Nov 14, 2017 -

Pacific Honda responded

Hi JDn4, Thank you for your review. Its great knowing our customers are being satisfied after coming to Pacific Honda. Please contact Wes or I, if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

October 28, 2017

Amazing car buying experience! This was the easiest car buying experience ever. We are thankful for our salesman Jason. He was very informative and very knowledgeable of their vehic More

by Katitay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jalayahay
Nov 13, 2017 -

Pacific Honda responded

Hi Katitay, Thank you for your review. Pacific Honda appreciates that our customers are enjoying their car buying experience, due to great sales staff. Please contact us if there is any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Helpful Harry! Harry was a huge help and was so friendly during our car buying experience. He made the transaction smooth and comfortable. He was knowledgeable & h More

by Coconatpapaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance - George, Harry Kochi
Nov 13, 2017 -

Pacific Honda responded

HI Coconatpapaya, We appreciate your review. Its great knowing Pacific Honda has wonderful staff who know how to take care of their customers. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Stress free He made the process comfortable and stress free. Very helpful and sincere. He was patient with our requests for different price quotes. Very happy More

by Errin Tokuhama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 13, 2017 -

Pacific Honda responded

Hi Errin Tokuhama, Thank you for your review on Pacific Honda and our sales consultant William. Its great knowing that our customers are leaving satisfied. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Buying my HRV Before visiting Pacific Honda my husband and I went to Tony honda and we had the worse experience there! The salesman didn’t even offer us a test driv More

by Tanishka.z.draper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 13, 2017 -

Pacific Honda responded

Hi Tanishka.z.draper, Thank you for your review. Its great knowing that William took care of all your needs. we hope that we can continue doing business with you in the future, Please contact any of us if you have any concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Professional and Enjoyable Sales Experience Very smooth and professional sales experience with Stan Lum. He prepped all the paperwork and the wait time was minimal. Robert Clark (finance) was More

by Jordan H Wong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Igarashi (service), Robert Clark
Nov 08, 2017 -

Pacific Honda responded

HI Jordan H Wong, Thank you for the great review. Pacific Honda is grateful to have loyal customers such as yourself. Stan, Mike, and Robert are great with customers and understand their needs. Please contact any of us to help you with any questions or concerns. Thank you again for your loyalty to Pacific Honda, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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